Ricardo Washington Jr
BDS Connected Solutions
Atlanta,GA
5
years of professional experience
Entry-level Insurance Sales Agent with a passion for learning and developing strong client relationships. Excels at understanding customer needs, presenting solutions, and delivering a positive experience. Driven to grow through training, mentorship, and hands-on sales experience.
Work History
Insurance Sales Agent
2 Months- Developed customized insurance plans tailored to individual client needs.
- Conducted comprehensive policy reviews to ensure optimal coverage for clients.
- Educated clients on product offerings and benefits, enhancing understanding and satisfaction.
- Established and maintained strong relationships with clients through regular follow-ups.
Break Fix Specialists
1 Year 10 Months- Conducted on-site visits to retail locations, diagnosing and repairing consumer electronics displays and devices to enhance operational reliability.
- Installed, troubleshot, and audited diverse products including TVs, tablets, headphones, speakers, printers, and mobile phones, ensuring functionality and customer satisfaction.
- Submit detailed and accurate task reports within required timeframes to support operational tracking and compliance.
- Supported additional technical or operational initiatives to ensure optimal store performance.
- October 2024 - Current
Warehouse Associate
1 Year 3 Months- Picked and staged merchandise orders by selecting items from designated pick slots and transferring them to conveyor systems for efficient order processing.
- Inspected and audited merchandise for accuracy, damage, and quality; recorded findings using handheld data terminals to ensure high standards.
- Move, organize, and handle inventory throughout the distribution center using manual methods, hand trucks, and forklift equipment.
- Sort, label, separate, and palletize merchandise to ensure proper identification and efficient workflow.
- Replenish pick areas based on inventory reports and operational requests to maintain stock availability and order fulfillment readiness.
- Replenished pick areas based on inventory reports and operational requests to maintain stock availability and support timely order fulfillment.
- July 2023 - October 2024
Grocery Clerk
6 Months- Assisted customers in locating merchandise, understanding store promotions, and addressing general inquiries to enhance shopping experience.
- Restocked shelves and displays by breaking down pallets and transporting products from backroom to sales floor, ensuring product availability.
- Monitor and maintain proper temperatures in refrigerated cases and coolers, completing required temperature logs to ensure food safety compliance.
- Inspect product quality and freshness by checking sell-by dates and taking appropriate action such as rotation, removal, or replenishment.
- Inspected product quality and freshness by checking sell-by dates and taking appropriate actions like rotation or removal, maintaining inventory standards.
- December 2022 - June 2023
Gas Station Clerk
9 Months- Assisted customers by answering inquiries about merchandise, fuel options, store promotions, and general information, enhancing overall shopping experience.
- Operate the cash register to process purchases, fuel transactions, lottery sales, and returns with accuracy.
- Restocked shelves, coolers, and displays, ensuring organized inventory and consistent product availability to meet customer needs.
- Monitored product quality and freshness by checking expiration dates and rotating stock.
- Maintain a clean and safe store environment by performing routine cleaning of counters, pumps, restrooms, and common areas.
- Monitored safety and operational standards by overseeing fuel pumps, reporting equipment issues, and adhering to procedures for restricted items, ensuring compliance and safety.
- Assist with receiving deliveries, verifying order accuracy, and organizing backroom inventory.
- February 2022 - November 2022
Public Relations Intern
11 Months- Conducted research on events, partnerships, and opportunities for clients; created and published updates across social media platforms to increase client visibility.
- Identified and evaluated media outlets for pitching; coordinated outreach to journalists, influencers, and external partners to secure media coverage and collaborations.
- Researched social media monetization strategies and emerging digital trends to inform firm's growth initiatives.
- Develop and assemble Electronic Press Kits (EPKs) tailored to client branding and promotional needs.
- Provide administrative support to the Senior Publicist, including managing weekly schedules, organizing communications, and maintaining professional email correspondence with clients.
- Remote
- June 2021 - May 2022
Education
Bachelor of Arts - Strategic Communications
- Strategic Messaging
- Speech Writing
- Public Relations Principles
- Facilitating Team Communication
Skills
Teamwork
Communication
Organizational Skills
Time Management
Accomplishments
Life & Health Insurance License - KY
Timeline
Insurance Sales Agent
Bankers Life Insurance
06.2026 - CurrentRead More
Break Fix Specialists
BDS Connected Solutions
10.2024 - CurrentRead More
Warehouse Associate
Dollar General
07.2023 - 10.2024Read More
Grocery Clerk
Kroger
12.2022 - 06.2023Read More
Gas Station Clerk
Shell
02.2022 - 11.2022Read More
Public Relations Intern
The Topps PR Firm
06.2021 - 05.2022Read More
Morehead State University
Bachelor of Arts from Strategic Communications
Read More