Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ricardo Zuniga

Sugar Grove,IL

Summary

  • Motivated individual eager to begin cybersecurity school on 12/4/24, to obtain certification. Seeking opportunities to apply theoretical knowledge gained in real-world scenarios. Dedicated to advancing skills in cybersecurity to contribute effectively to safeguarding digital assets and mitigating cyber threats.
  • Clear and efficient communication
  • Strategic planning and execution
  • Leadership and team motivation
  • Adaptability and quick learning/problem solving
  • Proficiency in relevant software/tools
  • Attention to detail and organization
  • Commitment to continuous improvement

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/bartender

Crosstown Pub and Grill
05.2023 - 05.2024
  • Proficient in providing exceptional customer service, ensuring a positive dining and drinking experience for guests
  • Skilled in multitasking and prioritizing tasks in a fast-paced environment to meet customer needs efficiently
  • Experienced in handling cash transactions, processing orders accurately, and maintaining cleanliness and organization behind the bar
  • Strong communication and interpersonal skills, building rapport with customers, and working effectively as part of a team
  • Adherence to responsible alcohol service practices and safety regulations to promote a safe and enjoyable atmosphere for patrons
  • Flexible and adaptable to changing demands, with a commitment to delivering excellence in service.

Server

The Southern Cafe
06.2023 - 10.2023
  • Exceptional Customer Interactions, Skilled in engaging with customers to ensure a positive dining experience, addressing their needs promptly and efficiently
  • Order Accuracy: Proficient in taking accurate orders and meeting special dietary requirements or preferences
  • Problem-Solving: Adept at handling customer complaints and resolving issues calmly and professionally to maintain satisfaction
  • Team Collaboration: Experience working collaboratively with kitchen staff, bartenders, and other servers to ensure smooth service
  • Multi-tasking: Ability to manage multiple tables and tasks simultaneously in a fast-paced environment
  • Attention to Detail: Ensured cleanliness and presentation standards were consistently met, contributing to a welcoming atmosphere.

Assistant manager

Chipotle
05.2019 - 08.2020
  • Proficient in leading teams to deliver exceptional service and uphold brand standards in a fast-paced environment
  • Skilled in staff training, scheduling, and performance management to ensure efficient restaurant operations
  • Strong communicator with a focus on fostering a positive work culture and maximizing team productivity
  • Dedicated to delivering a superior dining experience while maintaining food safety standards and regulatory compliance.

Education

Computer Science

Waubonsee Community College
Sugar Grove, IL

Cybersecurity Program

Northwestern College
Chicago, IL

Diploma -

East Aurora high school
Aurora, IL
06.2020

Skills

  • Strong Work Ethic
  • Guest Engagement
  • Exceptional customer service
  • Safe Food Handling
  • Cash Handling
  • Professional Appearance
  • Memory retention
  • Sales Techniques
  • Suggestive Selling
  • Multitasking
  • Teamwork and Collaboration
  • Analytical Thinking

Certification

Microsoft Certification 09/22/2019

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Server

The Southern Cafe
06.2023 - 10.2023

Server/bartender

Crosstown Pub and Grill
05.2023 - 05.2024

Assistant manager

Chipotle
05.2019 - 08.2020

Computer Science

Waubonsee Community College

Cybersecurity Program

Northwestern College

Diploma -

East Aurora high school

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Ricardo Zuniga