Summary
Overview
Work History
Education
Skills
Websites
Relevant Software
Training
Languages
Leadership Experience
Timeline
Generic

Ricardo A. Villa

El Monte,CA

Summary

Dedicated IT Consultant offering [Number] years of experience in IT vision, development and implementation of programs and systems.

Overview

4
4
years of professional experience

Work History

Senior Technology Consultant

Ernst & Young LLP
01.2019 - 11.2022

Client Industry: Metal Mining / Rare Earth Materials

Role: RPA Workstream Lead

Location: Las Vegas, NV


· Led the SAP iRPA workstream in designing, building, testing, and deploying 7+ RPA BOTS for the Production, Quality, and Shipping business areas that helped cut their data input by 70%, savings of 20+ labor hours per week, and improved data accuracy between SAP S/4HANA and 3 third-party systems

· Provided SAP iRPA BOT Developers with co-development support in building BOT customization that met specific Mining Industry needs in Mining & Milling Production

· Managed 5 Global Offshore team members with training, building, and testing BOT designs through daily touchpoints

· Designed, built, tested, and deployed 5+ automated data capture and reporting tools utilizing Visual Basic for Applications (VBA) & Macros for Payroll, Payroll Accruals, Goods Receipt Accruals, and Benefit Reclass business processes that resulted in a 50%+ reduced turnaround time

· Created 35+ job aid materials for RPA BOT System & End User Management, BOT Troubleshooting, and BOT Enhancement Scalability for End Users & Senior Leadership teams

· Facilitated 15+ Knowledge-Transfer training sessions in BOT End User Management, BOT Troubleshooting, and BOT Scalability for Accounting, Shipping, Production, Quality, and IT End User & Senior Leadership teams

· Created automated regression testing in SAP S/4HANA against SAP quarterly updates for application functionality verification to prevent client Mine & Milling operation shutdowns and SAP iRPA Production BOT job schedule failures

· Created 15+ Segregation of Duties business roles in SAP S/4HANA for Accounting, Finance, and Source to Pay to meet Sarbanes–Oxley (SOX - 404) Compliance


Client Industry: Beverages

Role: Outbound, Inbound, Quality, Yard Management, XPO Lead

Location: Milwaukee, WI - Albany, GA - Irwindale, CA


· Provided SAP EWM implementation hyper care support for multiple client U.S facilities and XPO Logistics Partner site with on-the-job training & issue resolution for 25+ employees at each location in Outbound Delivery & Goods Issue, Production Staging & Receiving, Inbound Delivery & Put-away, Dock Monitoring, Quality Management, and Yard Management

Education

Bachelor of Science, Business Administration - Change Management

University of Southern California, Marshall School of Business
Los Angeles, CA
05.2018

Minor - Enterprise Information Systems

USC, Viterbi School of Engineering
Los Angeles, CA
05.2018

Associate of Science, Business Management & Supervision -

Rio Hondo College
Whittier, CA
12.2013

Skills

  • Requirements Gathering
  • Process Optimization
  • Configuration, Design, and Implementation
  • User Acceptance Testing
  • Hypercare Support
  • Root Cause Analysis
  • Executive Level Presentations
  • Regression Testing
  • IT SOX Compliance
  • Coaching and Development
  • Project Leadership

Relevant Software

  • SAP S/4HANA Cloud Multi-Tenant
  • SAP Intelligent Robotic Process Automation 1.0 – 2.0
  • SAP Extended Warehouse 9.4 Management

Training

  • SAP Boot-Camp
  • SAP Extended Warehouse Boot-Camp

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Leadership Experience

USC Latino Business Student Association, President, 08/2016, 05/2017, Created a business plan around inclusion & diversity recruitment, membership retention, and alumni mentorship & professional development that resulted in a weekly newsletter and 3+ monthly events for each academic year, Led monthly recruitment information sessions that resulted in 50+ new student memberships for each academic year, Facilitated biweekly corporate recruiting & professional development workshops that resulted in internships in the consulting, financial services, and healthcare sectors, Organized 5+ fundraising Mexican Coffee & Elote events with a Sales Net Revenue of $1250

Timeline

Senior Technology Consultant

Ernst & Young LLP
01.2019 - 11.2022

Bachelor of Science, Business Administration - Change Management

University of Southern California, Marshall School of Business

Minor - Enterprise Information Systems

USC, Viterbi School of Engineering

Associate of Science, Business Management & Supervision -

Rio Hondo College
Ricardo A. Villa