Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricci Jordan

Maricopa,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

25+ years of customer service and child care combined, I will utilize my multitasking skills and help my team achieve company goals.

Overview

26
26
years of professional experience

Work History

ESS Paraprofessinal

MUSD20
05.2021 - Current
  • Oversee students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Facilitate small group sessions for students struggling in math, reading & writing.
  • Administer tests and assessments to evaluate student progress and performance.
  • Enhance classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.

Homemaker

Self
01.2010 - 05.2021
  • Planned fun outings and educational activities to keep children entertained.
  • Supported child development milestones by implementing age-appropriate learning activities.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.

Front Office Assistant

Archer Western Construction
02.2007 - 01.2010
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Supported staff members with administrative tasks, improving productivity across various departments.
  • Completed daily logs for management review.

Front Office Manager

Muhammad Ali Barrow Neurological Research Center
05.1999 - 02.2007
  • Enhanced guest satisfaction by implementing streamlined check-in process that reduced waiting times.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Developed and enforced front office policies that ensured consistent and high-quality patient experience.
  • Ensured all patient's visits had prior-authorization before their scheduled appointment date.

Education

High School Diploma -

Amphitheater High School
Tucson, AZ
05-1999

Skills

  • Effective communication
  • Small group and individual assistance
  • Special education support
  • CPR and first aid
  • Classroom management
  • Friendly and outgoing
  • Punctual

Timeline

ESS Paraprofessinal

MUSD20
05.2021 - Current

Homemaker

Self
01.2010 - 05.2021

Front Office Assistant

Archer Western Construction
02.2007 - 01.2010

Front Office Manager

Muhammad Ali Barrow Neurological Research Center
05.1999 - 02.2007

High School Diploma -

Amphitheater High School

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Ricci Jordan