Summary
Overview
Work History
Education
Skills
Timeline
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Ricci Pierce

Ottumwa,IA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Direct Support Professional

First Resources Corporation
02.2023 - 04.2025
  • Assisted individuals with daily living activities, promoting independence and personal growth.
  • Developed and implemented individualized support plans tailored to client needs.
  • Monitored client progress, adapting strategies to ensure optimal outcomes.
  • Assisted with transportation to grocery stores and doctor appointments when needed.
  • Assist with medication administration.

Direct Support Professional

Insight Partnership Group
03.2022 - 12.2023


  • Provided emotional support and guidance, fostering positive relationships with clients.
  • Trained new staff on best practices for direct support and client engagement.
  • Maintained accurate documentation of client interactions and progress reports.
  • Assist with medication administration.
  • Assist with transportation to doctor appointments and grocery stores when needed.

Housekeeping

Super 8 Motels
03.2018 - 10.2022
  • Maintained a safe and clean environment for residents through diligent housekeeping and sanitation practices.
  • Cleaned dining area when needed
  • Replenished items.
  • Collaborated with housekeeping staff to ensure timely room availability for early arrivals.
  • Assisted with doing laundry.

Sales Associate

Nancy's Pawn Shop
12.2012 - 10.2018
  • Assisted customers with pawns.
  • Assist customers with checking out.
  • Clean work area.
  • Stock incoming items.
  • Document all incoming merchandise.

Education

No Degree - Early Childhood Education

Bryant & Stratton College
NY
03-2027

High School Diploma -

Ottumwa High School
Ottumwa, IA
05-2013

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Appointment scheduling
  • Transportation
  • Client transportation
  • Goal setting
  • Social skills development
  • Progress documentation
  • Safety monitoring
  • Problem-solving
  • HIPAA compliance
  • Life skills training
  • Housekeeping

Timeline

Direct Support Professional

First Resources Corporation
02.2023 - 04.2025

Direct Support Professional

Insight Partnership Group
03.2022 - 12.2023

Housekeeping

Super 8 Motels
03.2018 - 10.2022

Sales Associate

Nancy's Pawn Shop
12.2012 - 10.2018

No Degree - Early Childhood Education

Bryant & Stratton College

High School Diploma -

Ottumwa High School
Ricci Pierce