Riccy Gabriela Izaguirre Flamenco
Issaquah,WA
Summary
Dynamic and adaptable professional with a proven track record at Safeway, excelling in customer service and multitasking. Recognized for resolving customer complaints with empathy, enhancing loyalty. Skilled in time management and maintaining high standards of cleanliness, ensuring an efficient and pleasant dining experience. Bilingual in Spanish, fostering effective communication.
Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
9
9
years of professional experience
Work History
Crew Member
Safeway
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Demonstrated versatility in performing various kitchen roles, from food prep to dishwashing, as needed during high-demand periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Pleasantly greeted customers and provided prompt and courteous service.
- Ensured accurate temperature readings by utilizing high-quality infrared thermometers.
Team Leader
Jack in the Box
04.2017 - 10.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Ensured accurate temperature readings by utilizing high-quality infrared thermometers.
Server
IHOP
02.2017 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Skyline High School
Sammamish, WA06-2016
Skills
- Time management
- Customer service
- Multitasking and organization
- Cleaning
- Spanish Speaker
- Adaptability and flexibility
Timeline
Crew Member
Safeway
11.2024 - Current
Team Leader
Jack in the Box
04.2017 - 10.2019
Server
IHOP
02.2017 - 03.2017
High School Diploma -
Skyline High School