Rich J. Tirak

• Owner and operator at Hanskters Hotrods of Daytona
• Direct daily operations to ensure efficient workflow and optimal resource utilization.
• Implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
• Oversaw staff training and development programs, cultivating a high-performance team environment.
• Developed operational policies that improved efficiency and streamlined processes across departments.
• Fostered strong relationships with suppliers to ensure the timely delivery of quality materials.
• Led cross-functional teams to improve customer satisfaction through enhanced service delivery processes.
• Oversaw inventory management systems, ensuring accuracy and timely replenishment of stock levels.
• Coordinated marketing strategies that effectively increased brand visibility and engagement in target markets.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Established strong customer relationships to drive repeat business and referrals.

I purchased my first Snap-On Tool Franchise in April 2001. At the time of purchase, the franchise was doing $208,000.00 in annual sales. In two years, I grew the business and increased annual sales to $520,000.00. At the conclusion of year 4, yearly sales were over $775,000.00, with continued growth each year and multiple franchise sales exceeding 1.5 million

Snap-On Franchise branch was composed of 252 dealers from Ohio and Michigan.

• #1 R/A Collection - March 2004
• #1 Credit Sales - June 2004
• Credit Sales 3% Club - 2004
• #13 Franchise Detroit Region for 2004
• #1 Sales - April 2005
• #1 Sales - June 2005
• Top R/A Increase - July 2005
• #1 Sales - July 2005
• #1 Franchise Equipment Sales 2005 ($93,711.00)
• #1 Sales - December 2005
• #1 Franchise - February 2006
• Circle of Honor Award recognizing the Top 100 Franchises in the Midwest Region for 2004 (Out of over 500 Franchises in the Midwest Region)
• Top 25 Franchises in Detroit Region (10 Years Running) 2002-2012
• I owned two Snap-On Franchises from April 2008 to June 2011

• Purchased Universal Mechanic (an existing 23-year automotive repair business that became Powertrain Automotive Inc.) in June 2006. At this time, annual sales were $132,000.00.
• Took business from 1 employee to 3
• Two years after I purchased this business, annual sales were $348,000.00 and increased to over $400,000.00 in sales by the end of 2012
• I sold this business in 2013; it remains in business

• Entered into a business partnership in Spots Carpet Cleaning (a business in existence since 2005) in May 2008. Assisted in growing it from one owner, one employee, one service van, and a home-based operation to two owners, seven employees, three service vans, and a commercial storefront location.
• Diversified the business in 2008, utilizing the equipment we already invested in, and added automotive, boat, and RV detailing
• Increase annual sales from $72,000.00 in 2008 to over $218,000.00 in 2012.
• I sold my portion of this business in 2013, and it remains in operation.

• Starting annual compensation of $14,000.00
• Departing annual compensation over $63,00.00
• Stock clerk / Parts Puller (June 1994 – June 1997)
• Shipping and Receiving Manager (June 1997 – October 2000) Ran the shipping and receiving department. Was solely responsible and held accountable for 4 million dollars' worth of automotive parts inventory. We were one of the very first Mega Stores.
• Assistant Parts Manager (October 2000 – April 2001) Responsible for overseeing and directing 19 countermen and 21 delivery trucks at the age of 21