Robert Kershner
Saint Augustine,FL
Summary
High-performing Professional with 15 years of Sales and Finance experience. In-depth knowledge of Sales and Finance operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager / Partner
Old Town Vapor Lounge, LLC
06.2018 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty
Kitchen Manager
Sticky Fingers Ribhouse
01.2011 - 10.2017
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
President / CEO
Exceptional Mortgage Group, Inc
10.2005 - 12.2010
- Built strategic alliances with State and National Lending Institutions, Title Agencies, and Real Estate Agents, that resulted in a positive business model and provided superior and valuable services to all clients
- Generated new business utilizing local and state wide advertising campaigns, as well as superior client service and professionalism
- Managed team of fourteen professionals, two administrative assistants, and one processor.
Mortgage Broker
Superior Mortgage Group, Inc
09.2002 - 06.2005
- Responsible for:
- All new Client cultivation as well as overall Client Satisfaction
- Face to face Client interviews and application process
- All contract negotiations between Superior Mortgage Group and Clients
- Closing and Funding of all transactions
Sales / Finance Agent
City Mitsubishi
12.2000 - 06.2002
- Meeting and Greeting clients
- Working with Clients through the sales process
- Managing finance negotiations, documentation, and delivery
Sales Manager / Closing Agent
Koons of Manassas
01.1999 - 11.2000
- Staffing and new hire employees
- Scheduling
- Cultivation of Clients
- Assisting new sales people during the sales process
- Contract negotiations and Final Sales Documentation
Sales Associate
Browns Megacar, Inc
06.1997 - 12.1998
- Meeting new clients
- Assisting with organization of retail ready units
- Working side by side with potential client purchasing
- Learning the finance aspect of the business
Team Leader / Trainer
Applebees, Inc
05.1996 - 06.1997
- Training new staff on policies and procedures
- New store openings in region
- Assisting with new store training and scheduling
- Sales and up selling
- Guest Satisfaction
Education
Finance
Northern Virginia Community College
Manassas, VAHigh School Diploma - undefined
Stonewall Jackson High School
1996
Skills
- Leadership/communication skills
- Financial management
- Operations and finance expert
- Staffing
- Small business development
- Sales
- Business operations organization
- Diverse Market/Industry Knowledge
- New product delivery
- Negotiation Skills
- Client account management
- Account Management
- Customer Relations
- Contract Negotiation
- Developed new marketing strategy which increased customer base
- Fiscal Management
Certification
Mortgage Brokers Associates License
Mortgage Broker Business License
Allen Ram Phone Sales Training (Levels 1-3)
Microsoft Certification Level 2
Real Estate Associates License
Timeline
General Manager / Partner
Old Town Vapor Lounge, LLC
06.2018 - Current
Kitchen Manager
Sticky Fingers Ribhouse
01.2011 - 10.2017
President / CEO
Exceptional Mortgage Group, Inc
10.2005 - 12.2010
Mortgage Broker
Superior Mortgage Group, Inc
09.2002 - 06.2005
Sales / Finance Agent
City Mitsubishi
12.2000 - 06.2002
Sales Manager / Closing Agent
Koons of Manassas
01.1999 - 11.2000
Sales Associate
Browns Megacar, Inc
06.1997 - 12.1998
Team Leader / Trainer
Applebees, Inc
05.1996 - 06.1997
Finance
Northern Virginia Community College
High School Diploma - undefined
Stonewall Jackson High School