Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD AGUIAR

Lake Tapps,WA

Summary

A driven hardworking individual with the ability to adapt and stay calm under pressure. Willing to go the extra mile to make sure his job is done in the most professional manner possible.

Overview

4
4
years of professional experience

Work History

Claims Analyst

Oak Harbor Freight Lines Inc.
02.2025 - Current
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
  • Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
  • Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.

Administrative Assistant I

RNDC
03.2024 - 01.2025
  • My previous job transferred me into this position once RNDC bought the building I worked in from Penske.
  • I still managed Accounts Receivable and Payable while also taking on Loss Prevention duties.
  • Verified discrepancies on orders and processed a credit for customers when necessary through Manhattan.
  • Created RMA’s through Oracle for older discrepancies that I could verify.
  • Requested and assisted in collecting payment from customers when we could not verify a credit was due.
  • Pulled invoices using Report Hub and IMS21 for customers requesting copies.
  • Verified NOT’s on Route Plans for transportation using camera footage to see if the item was in fact loaded onto the delivery truck or not with the rest of the order.

Accounts Receivable/Payable Clerk

Penske Logistics
06.2021 - 03.2024
  • Verified discrepancies on orders and processed a credit for customers when necessary through Manhattan.
  • Created RMA’s through Oracle for older discrepancies that I could verify.
  • Requested and assisted in collecting payment from customers when we could not verify a credit was due.
  • Pulled invoices using Report Hub and IMS21 for customers requesting copies.

Education

Diploma -

Thomas Jefferson High School
06.2016

Skills

  • Customer Service - Expert
  • Adaptability - Expert
  • Fast Learner - Expert
  • Time Management - Expert
  • Microsoft Office - Expert
  • Ability to Work Under Pressure - Expert
  • Ability to Work in a Team - Expert
  • Communication Skills - Expert
  • Computer Skills - Expert
  • Collaboration & Teamwork - Expert

Timeline

Claims Analyst

Oak Harbor Freight Lines Inc.
02.2025 - Current

Administrative Assistant I

RNDC
03.2024 - 01.2025

Accounts Receivable/Payable Clerk

Penske Logistics
06.2021 - 03.2024

Diploma -

Thomas Jefferson High School

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