Summary
Overview
Work History
Education
Skills
References
Timeline
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Richard Aguilar

Summary

Motivated individual with over 10 years of customer service, sales and technology experience. Skilled in building customer relationships and understanding customer needs. Strong communication and ability to determine goals and sales strategies.

Overview

11
11
years of professional experience

Work History

Sales Agent

Verizon
09.2021 - Current
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated new leads through networking and attending industry events.

Sales Consultant

AT&T
08.2018 - 09.2021
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Stayed knowledgeable on latest cellular innovations and technological advancements through continuous training.

Sales Associate

Walmart
08.2015 - 01.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Electronic Department

Kmart
08.2012 - 10.2015
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

McLane High school (High School Diploma)
Fresno, CA

Business -

Fresno City College
Fresno, CA
11.2023

Skills

  • Bilingual fluent in English and Spanish
  • Technical Support
  • Sales Strategies
  • Product Demonstrations
  • Account Development
  • Paperwork Processing

References

Edward Saldana (559) 400-5929

Monica Dominguez (559) 519-5130

Gloria Rocha (559) 558-6919

Michelle Escobar (559) 519-3915

Timeline

Sales Agent

Verizon
09.2021 - Current

Sales Consultant

AT&T
08.2018 - 09.2021

Sales Associate

Walmart
08.2015 - 01.2018

Electronic Department

Kmart
08.2012 - 10.2015

McLane High school (High School Diploma)

Business -

Fresno City College

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Richard Aguilar