Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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RICHARD AGUILAR

Sale Engineer
North Aurora,IL

Summary

Motivated and multifaceted professional who possesses 14+ years of customer service and 9+ years of management and leadership experience. Highly adaptable and dedicated to building rapport and helping customers and businesses in various industries. Experienced in customer service, sales, manufacturing, MRP planning and scheduling, advertising/marketing strategies, account management and logistics. Offering strong work ethic and track record of building loyal customer relationships.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Sales Engineer

Zinc Tech
Palatine, IL
1 2024 - Current
  • Serve customers by identifying their needs and engineering adaptations of products, equipment, and services
  • Establish new accounts by identifying potential customers and planning and organizing sales call schedules
  • Utilize CRM (Salesforce) to track customer interactions, sales progress, and develop strategies to maximize sales
  • Meet with customers to identify areas of improvement and communicate any issues as well as possible solutions to upper management
  • Managed over 50 customer calls per day.
  • Worked with customers and engineering team to determine equipment needs and system requirements

Production Manager/New Product Development Manager

Able Die Casting Corporation
Schiller Park, IL
5 2020 - 1 2024
  • Planned and coordinated with all departments regarding customer needs, production goals, timelines, job scheduling and material planning
  • Oversaw MRP system to ensure company is fulfilling all customer needs and orders on time and serve as primary liaison
  • Managed inventory levels and coordinated with suppliers to ensure timely availability of raw materials and components
  • Processed purchase orders, order acknowledgments, and maintain pricing histories and other important customer and vendor records
  • Maintained master distribution schedule for assigned facility; revises as needed and alerts appropriate staff of schedule changes or delays.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions

Account Executive

Yelp Inc.
Chicago, IL
02.2019 - 04.2020
  • Worked directly with small local businesses along West Coast in all industries to help them achieve their business goals through Yelp’s various advertising programs
  • Consistently stayed ahead of daily metrics, and handled rejection in stride, all in team-focused environment
  • Educated, strategized, and successfully sold Yelp advertising programs through high volume of outbound sales calls
  • Booked over $191,000 in total revenue.

Assistant Store/Sales Manager

Sunglass Hut – Luxottica Inc.
Aurora, IL
04.2016 - 02.2019
  • Utilized one-on-one sales approach with clients to create an emotional connection with the product and brand
  • Coached and developed sales consultants to ensure consistent sales results and developing sales consultants into leadership roles
  • Responsible for overseeing sales and store operations alongside the store manager
  • Executed the store/center strategic plan to drive business.

Education

Bachelor of Arts - Psychology

University of Illinois At Chicago (UIC)
Chicago, IL
05.2014 - 05.2017

Skills

Business Development

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Awards

UIC’s College of LAS’ Dean’s List, Fall 2015, Spring 2016, Fall 2016

Timeline

Account Executive

Yelp Inc.
02.2019 - 04.2020

Assistant Store/Sales Manager

Sunglass Hut – Luxottica Inc.
04.2016 - 02.2019

Bachelor of Arts - Psychology

University of Illinois At Chicago (UIC)
05.2014 - 05.2017

Sales Engineer

Zinc Tech
1 2024 - Current

Production Manager/New Product Development Manager

Able Die Casting Corporation
5 2020 - 1 2024
RICHARD AGUILARSale Engineer