Richard Aguilera
Business Management
San Antonio,TX
Summary
Accomplished Regional Manager with a proven track record at Van Tech Industries LLC, enhancing market share and profitability through strategic sales and marketing strategies. Expert in business development, operational management, and fostering strong client relationships. Increased sales revenue by implementing innovative plans, demonstrating exceptional leadership and customer service skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Regional Manager
Van Tech Industries LLC
Washington, VA
01.2024 - Current
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted brand growth by devising strategic network and marketing tactics.
- Spearheaded market expansion plans for senior leadership.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Area Sales Manager
Grainger Industrial Supply
San Antonio, TX
08.2019 - 01.2024
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Mortgage Loan Processor, Underwriter, Trainer
U.S.A.A.
San Antonio, TX
11.2000 - 03.2011
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Supervised a team of junior processors, ensuring consistent adherence to best practices and providing ongoing support as needed.
- Improved loan processing time by streamlining the application review process and enhancing communication with clients.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Communicated with originator and applicant concerning progress of loan file.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Provided exceptional customer service while guiding borrowers through the entire loan process from pre-qualification to closing.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Streamlined client communications by creating an organized system for tracking correspondence and followups.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Processed mortgage loan applications accurately and successfully for over 11 years.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Mitigated risk exposure for the organization through careful evaluation of applicant creditworthiness before proceeding with the loan process.
- Set up and completed loan submission packages.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Conducted ongoing market research to identify trends, enabling the company to adjust its product offerings as needed.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Education
Associate of Arts - Business, Marketing
San Antonio College
San Antonio, TX 05.2001 -
Skills
Sales and marketing strategies
Operational management
Business development and planning
Performance Management
Sales Planning
Order Management
Sales management
Project Management
Staff Training and Development
Operations Management
Staff Supervision
Vendor Management
Staff Management
Customer Service
Timeline
Regional Manager
Van Tech Industries LLC
01.2024 - Current
Area Sales Manager
Grainger Industrial Supply
08.2019 - 01.2024
Associate of Arts - Business, Marketing
San Antonio College
05.2001 -
Mortgage Loan Processor, Underwriter, Trainer
U.S.A.A.
11.2000 - 03.2011