Richard Talkington Fletcher
Project Manager
DeLand,Florida
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Security Agent
City Of Orlando, Orlando Venues
08.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Worked closely with media personnel, team owners, and performing celebrities to ensure their safety.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communicated with security team, law enforcement, and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Managing Chief Marketing Officer
Beannachd Corp
06.2018 - Current
- Managed branding campaigns and event marketing initiatives in print, video, web, and social media.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
- Provided operations coordination services to a local manufacturer to pass city and county inspections to achieve licensure.
- Oversaw and guided brand marketing programs to optimize user product experience.
- Oversaw the development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Identified low-cost opportunities to increase visibility and drive traffic.
- Utilized detailed market research, specific population demographics and lifestyle data to identify product target markets.
Law Office Assistant
The Talkington Fletcher Law Office
01.2007 - Current
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Worked alongside the attorney and administrative assistants. Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Communicated professionally with clients, colleagues, and legal partners verbally and in writing.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Assisted with the preparation of trial materials and documents.
- Planned and organized internal and external events, meetings, and conferences.
- Researched and booked reasonably-priced and comfortable airfare, hotels, and ground transportation.
Public Safety & Transportation Manager
The Scottish American Society Of Central Florida,
06.2013 - 07.2023
- Provided coaching and mentoring to volunteers.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Built and maintained professional relationships with vendors and suppliers.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Coordinated with city officials, law enforcement, fire rescue, emergency medical personnel, transportation providers, and offsite facilities managers to successfully manage parking and pedestrian traffic flow.
Federal Security Officer
Department Of Homeland Security
01.2008 - 11.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Chief Sales Executive
T & F Steel Framing Systems
02.1997 - 02.2007
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Developed and implemented account management plans to establish customer satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness at a local tradeschool.
Education
AA Degree - Transportation Logistics, Homeland Security
Valencia College
Orlando, FL06.2016
Sales And Sales Management Certificate - Selling Skills And Sales Operations
Cardinal Stritch University
Milwaukee, WI06.1992
Skills
- Adaptable and Flexible
- Social Perceptiveness
- Report Writing
- Investigative Skills
- Security Team Leadership
- Property Inspection
- Risk Analysis Training
- File and Records Management
- Daily Logs
Accomplishments
- Supervised a team of 10 staff members in the development of the Central Florida Scottish Highland Games.
- Achieved the status of a talented problem solver through analytical analysis.
- Resolved product issues through consumer testing. Using the philosophy that the customer is always correct. This practice becomes an invaluable learning tool.
Certification
- Custom Metal Framer Licensed Dealer for Tri-Steel Structures Inc. - 1997-2007
- FrameCAD & Howic Engineering Affiliate Sales Agent. 1999 -2003
- Certified Engage, Homeland Security - 2009
- Associates Program, Transportation Security Administration - 2012
- Technical Certificate - Homeland Security & Law Enforcement Specialist Training - 2013 & 2015
- More Customer Service Awards than any companion agents, Homeland Security - 2009-2011-2012-2015
Timeline
Security Agent
City Of Orlando, Orlando Venues
08.2018 - Current
Managing Chief Marketing Officer
Beannachd Corp
06.2018 - Current
Public Safety & Transportation Manager
The Scottish American Society Of Central Florida,
06.2013 - 07.2023
Federal Security Officer
Department Of Homeland Security
01.2008 - 11.2015
Law Office Assistant
The Talkington Fletcher Law Office
01.2007 - Current
Chief Sales Executive
T & F Steel Framing Systems
02.1997 - 02.2007
AA Degree - Transportation Logistics, Homeland Security
Valencia College
Sales And Sales Management Certificate - Selling Skills And Sales Operations
Cardinal Stritch University
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