Richard Albright
Cheektowaga,NY
Summary
Dynamic General Manager with a proven track record at Bob Evans Restaurant, excelling in operations management and team leadership. Spearheaded initiatives that enhanced customer satisfaction and streamlined processes, achieving significant revenue growth. Skilled in training and development, fostering high-performing teams committed to excellence and continuous improvement.
Overview
30
30
years of professional experience
Work History
General Manager
Bob Evans Restaurant
06.2012 - 05.2026
- Oversaw daily restaurant operations, ensuring compliance with company standards and policies.
- Developed and implemented strategic plans to enhance customer satisfaction and operational efficiency.
- Managed budgetary processes, controlling costs while maximizing revenue opportunities.
- Trained and mentored staff, fostering a culture of continuous improvement and high performance.
- Conducted regular performance evaluations, setting objectives to drive team accountability and growth.
Assistant General Manager
Bob Evans
10.2006 - 06.2012
- Directed daily operations to enhance customer service and satisfaction levels.
- Implemented staff training programs to improve team performance and productivity.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Developed strategic marketing initiatives to increase brand awareness and drive sales growth.
BOH Team Member
Bob Evans Restaurant
05.1996 - 10.2006
- Prepared food items consistently following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen and storage areas to ensure efficiency.
- Assisted in training new team members on proper cooking techniques and equipment usage.
- Monitored inventory levels, assisting with stock rotation to minimize waste.
Education
High School Diploma -
McKinley High School
Buffalo, NY06-1997
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and development
Timeline
General Manager
Bob Evans Restaurant
06.2012 - 05.2026
Assistant General Manager
Bob Evans
10.2006 - 06.2012
BOH Team Member
Bob Evans Restaurant
05.1996 - 10.2006
High School Diploma -
McKinley High School