Summary
Overview
Work History
Education
Skills
References
Accomplishments Community And Sports
Education Workshops And Training
Timeline
Generic

RICHARD ALEXANDER

Sioux Falls,South Dakota

Summary

Results-oriented sales and management expert with over 33 years of extensive experience in business-to-business environments. Recognized for developing solid relationships that facilitate increased sales through customer education and trust-building strategies. Proficient in managing accounts across multiple industries including online services, sports products, and merchant financing while consistently exceeding performance goals. A dependable team player with a strong focus on attention to detail, high standards, and the ability to make significant contributions both independently and collaboratively.

Overview

36
36
years of professional experience

Work History

Manager & Sales Manager

Paradigm Lumber
01.2022 - Current
  • Day to Day Duties of running a Lumber yard
  • Manage staff and Sales, ordering of Products for Inventory and Customer needs
  • Scheduling of daily Deliveries
  • Invoicing of sales
  • Manage all aspect of sales and Customer Service
  • Maintain all store inventory
  • Manage company vehicles including maintenance
  • Manage Facilities, maintenance and upkeep of warehouse and facilities

Inside Sales and Support

Brock White
01.2021 - 01.2022
  • Selling of Construction Supplies to walk in customers and Phone in Customers
  • Selling of Construction Supplies with attention on Erosion Control and Asphalt, Concrete repair
  • Prepare Order for pick-up or Delivery

Shipping/Receiving & Warehouse Manager

A & D Technical Supply Company
01.2016 - 01.2021
  • Picking & pulling of daily orders for Delivery Drivers
  • Shipping and Receiving Duties of all orders
  • Oversee all aspects of deliveries
  • Maintain all store inventory
  • Manage company vehicles including maintenance
  • Manage storage, maintenance and upkeep of warehouse and facilities

Part time Sports Specialist – Sales Associate

SCHEEL’S
01.2010 - 01.2018
  • Greet customers and their guests; sell hunting/fishing accessories, guns and archery equipment/supplies
  • Provide superior service

Marketing Manager & Owner

Crane Connection
01.2009 - 01.2013
  • Responsible for marketing company on-line and in person; maintain outstanding retention levels
  • Prospect for clients; gather new customers by providing detailed data
  • Extensive cold calling
  • Responsible for marketing website & E-Commerce
  • Work one-on-one with IT to research and identify how we are going to get our customers advertisements noticed
  • Territory: Saudi Arabia, Netherlands, Israel, Canada, USA and South America
  • Maintain computerized records
  • Travel 20% of the time; travel to auctions to procure customers via networking

Relationship Manager

HEARTLAND PAYMENT SYSTEMS
01.2007 - 01.2009
  • Sold credit card processing to commercial accounts; responsible for business-to-business cold calling to influence businesses to use Heartland Payment as credit card processor
  • Extensive business-to-business contacts via phone/in person for local accounts

Account Manager Commercial Sales

OFFICEMAX COMMERCIAL
01.2004 - 01.2007
  • Sold office supplies to commercial accounts
  • Found want customers’ supply needs were
  • Identified appropriate merchandise to find a solution to what they needed
  • Walked through the features and functions of the equipment
  • Maintained great customer service by providing precise product data
  • Prepared quotes or proposals; followed up with the delivery
  • Territory: Nebraska and Western Iowa

Outside Sales Representative – Business Equipment and Furniture

ALL MAKES/Raders Business Interiors
01.1996 - 01.2001
  • Sold equipment and furniture, including printers, faxes and copiers
  • Serviced existing accounts and prospected for new accounts
  • Maintained good public relations to enhance sales

Medic for Unit Troops

UNITED STATES ARMY RESERVES
01.1989 - 01.1997
  • Rank: Sergeant, E-5
  • Honorable Discharge

Inside Sales Associate

ALL MAKES/Raders Business Interiors
01.1995 - 01.1996
  • Greeted customers and inquired about their purchasing needs; found and sold merchandise

Delivery Coordinator/Customer Relations Manager

ACURA OF OMAHA
01.1993 - 01.1995
  • Worked directly with buyers and staff members to complete sales
  • Helped with all aspects of financing/credit and after-market sales; coordinated vehicle deliveries mainly in the metro Omaha area

New and Preowned Sales Representative

ACURA OF OMAHA
01.1992 - 01.1993
  • Worked directly with customers to sell vehicles; prospected via phone

Outside Sales Agent

COMBINED INSURANCE COMPANY OF AMERICA
01.1991 - 01.1992
  • Sold Insurance to commercial and individual accounts
  • Serviced existing accounts; vast prospecting

Education

Diploma -

East High School
Sioux City, Iowa
01.1985

None - Engineering Mechanics

St. Cloud State University
St. Cloud, Minnesota

Associate of Applied Science - Drafting And Design

Northwest Technical Institute
Eden Prairie, Minnesota

Skills

  • Detail-Oriented Approach

References

Available upon Request

Accomplishments Community And Sports

  • Crane Connections was started from ground floor up with owner; worked with IT on website; procured listing of potential customers
  • Acura of Omaha – management position was achieved for productivity and sales; selected as Salesperson of the Month several times
  • Combined Insurance – won incentive awards for their competition sales program; received Silver Pal, the Pearl and Grover Awards
  • Combined Insurance – after winning awards, selected to become a Management Trainee and achieved potential management status
  • Detail-oriented professional and flexible employee, who works well with diverse people; proficient with Microsoft Word and Excel
  • Implement procedures according to guidelines and corporate directives; energetic individual, fast learner and quick-thinking worker
  • Make decisions and solve problems; create time solutions in ever-changing workplaces under deadline situations; positive person

Education Workshops And Training

  • Attend Trade Shows and Auctions nationwide while working at Crane Connection
  • Worked toward a Bachelor’s Degree, - St. Cloud State University, St. Cloud, Minnesota
  • Drafting and Design, Northwest Technical Institute, Eden Prairie, Minnesota
  • Nicholson Sales Training and DEI Sales Workshop – in-depth sales training on products, customer service and satisfaction
  • Intensive 2-week training period was complete on the effective use of PMA in selling; numerous factory and vendor sales training
  • East High School, Sioux City, Iowa, Student Council, Baseball, football and soccer, lettered in all three sports, Diploma, 1985

Timeline

Manager & Sales Manager

Paradigm Lumber
01.2022 - Current

Inside Sales and Support

Brock White
01.2021 - 01.2022

Shipping/Receiving & Warehouse Manager

A & D Technical Supply Company
01.2016 - 01.2021

Part time Sports Specialist – Sales Associate

SCHEEL’S
01.2010 - 01.2018

Marketing Manager & Owner

Crane Connection
01.2009 - 01.2013

Relationship Manager

HEARTLAND PAYMENT SYSTEMS
01.2007 - 01.2009

Account Manager Commercial Sales

OFFICEMAX COMMERCIAL
01.2004 - 01.2007

Outside Sales Representative – Business Equipment and Furniture

ALL MAKES/Raders Business Interiors
01.1996 - 01.2001

Inside Sales Associate

ALL MAKES/Raders Business Interiors
01.1995 - 01.1996

Delivery Coordinator/Customer Relations Manager

ACURA OF OMAHA
01.1993 - 01.1995

New and Preowned Sales Representative

ACURA OF OMAHA
01.1992 - 01.1993

Outside Sales Agent

COMBINED INSURANCE COMPANY OF AMERICA
01.1991 - 01.1992

Medic for Unit Troops

UNITED STATES ARMY RESERVES
01.1989 - 01.1997

Diploma -

East High School

None - Engineering Mechanics

St. Cloud State University

Associate of Applied Science - Drafting And Design

Northwest Technical Institute
RICHARD ALEXANDER