Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Arnold

The Bronx,NY

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably at LAZ Parking. Skilled in problem-solving and customer communication, I significantly improved service delivery by prioritizing team collaboration and quick decision-making. My dedication to professional appearance and a clean driving record has consistently upheld company standards and client trust.

Overview

11
11
years of professional experience

Work History

Valet

LAZ Parking
05.2024 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.

Driver

SkyHop Global NYC
08.2023 - 03.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Construction Worker

PeopleReady, A TrueBlue
03.2013 - 04.2023
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated power equipment to move materials and promote job efficiency.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
  • Increased client retention by maintaining open and effective communication throughout project phases.
  • Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
  • Spearheaded community construction projects, enhancing local infrastructure and resident satisfaction.
  • Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
  • Streamlined procurement process for materials, expediting project start times.
  • Assisted in design of cost-efficient, sustainable building solutions, meeting clients' environmental goals.
  • Enhanced team efficiency by streamlining on-site communication protocols.
  • Conducted safety audits to ensure compliance with federal and state regulations, reducing workplace accidents.
  • Utilized advanced tools and machinery to expedite construction processes, meeting tight deadlines.

POD BUILDING

IvyTECHNOLOGY
09.2021 - 12.2021
  • Developed comprehensive emergency preparedness plans to ensure the safety of all occupants during unforeseen events.
  • Collaborated with cross-functional teams on facility upgrades, ensuring smooth transitions during construction phases without disrupting day-to-day operations.
  • Fostered a culture of continuous improvement within the team by seeking feedback from tenants regularly.
  • Responded to requests for building use and escorted external visitors to appropriate spaces.
  • Completed daily walk-through of property and verified aesthetically pleasing environment with fully functioning equipment and amenities.
  • Increased safety by conducting regular inspections of all facilities and addressing potential hazards proactively.
  • Monitored compliance with local building codes, regulations, and industry best practices to maintain a safe environment for occupants.
  • Oversaw budgets and financial reporting for multiple properties while identifying opportunities for cost savings.
  • Coordinated with local government agencies and community organizations to promote building initiatives and foster positive relationships.
  • Implemented preventative maintenance programs for long-term asset preservation and reduced repair expenses.
  • Managed capital improvement projects for better building functionality and aesthetics, increasing property value.
  • Submitted facility evaluations and cost estimates for maintenance and repair issues to senior management.
  • Established strong working relationships with tenants by providing exceptional customer service throughout their lease terms.
  • Negotiated contracts with service providers to secure competitive pricing without compromising on quality or performance standards.
  • Improved building efficiency by implementing energy-saving measures and optimizing space utilization.
  • Mentored junior staff members in proper procedures and techniques for effective facilities management.
  • Streamlined processes for work order management, leading to quicker response times and higher tenant satisfaction rates.
  • Evaluated vendor performance regularly to maintain high-quality services while balancing costs effectively.

Education

DEGREE COMPUTERS SCIENCE - Computer Engineering

TENNEESSEE COLLGEG
Memphis, TN
07.2011

High School Diploma -

Melrose High School
Memphis, TN
05.2011

Skills

  • Customer service and support
  • Customer Communication
  • Efficient work ethic
  • Patience and composure
  • Strong Communication Skills
  • Problem-Solving
  • Team Collaboration
  • Reliability and punctuality
  • Clean Driving Record
  • Professional Appearance
  • Valid Driver's License
  • Attention to Detail
  • Multitasking and Organization
  • Physical Fitness
  • Team player mentality
  • Punctual and Reliable
  • Flexible Schedule
  • Time Management
  • Multitasking proficiency
  • Quick Decision Making

Timeline

Valet

LAZ Parking
05.2024 - Current

Driver

SkyHop Global NYC
08.2023 - 03.2024

POD BUILDING

IvyTECHNOLOGY
09.2021 - 12.2021

Construction Worker

PeopleReady, A TrueBlue
03.2013 - 04.2023

DEGREE COMPUTERS SCIENCE - Computer Engineering

TENNEESSEE COLLGEG

High School Diploma -

Melrose High School

Similar Profiles

CREATE PROFILE
Richard Arnold