Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD ATKINSON

Marion

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

General Manager

Mathews Hyundai
08.2022 - Current
  • Oversaw daily operations, ensuring alignment with company objectives and customer satisfaction standards.
  • Implemented process improvements that enhanced operational efficiency and reduced service turnaround times.
  • Directed staff training programs, fostering skill development and improving team performance metrics.
  • Analyzed market trends to inform strategic decisions, enhancing competitive positioning within the automotive sector.
  • Established performance benchmarks for service departments, driving accountability and continuous improvement efforts.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.

General Sales Manager

Mathews Chevrolet Bucyrus
03.2017 - 07.2022
  • Led sales team to exceed monthly targets through strategic planning and effective coaching.
  • Analyzed market trends to identify growth opportunities and optimize inventory management.
  • Developed training programs for sales staff, enhancing product knowledge and customer engagement skills.
  • Implemented CRM systems to streamline communication and improve customer relationship management.
  • Conducted regular performance reviews, providing constructive feedback to enhance team productivity and morale.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.

Education

Marion Harding
Marion, OH

Skills

  • Leadership and team building
  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Customer relations
  • Customer retention

Timeline

General Manager

Mathews Hyundai
08.2022 - Current

General Sales Manager

Mathews Chevrolet Bucyrus
03.2017 - 07.2022

Marion Harding

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