Richard Balderas III
Corpus Christi,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
05.2023 - 04.2025
- Stocked and merchandised products at customer locations to ensure optimal inventory levels.
- Increased sales revenue through effective management of customer relationships and needs.
- Provided knowledgeable insights on products, services, and competitor activities for informed purchasing decisions.
- Boosted customer satisfaction by exceeding expectations in product knowledge and support.
- Enhanced customer retention by delivering exceptional service and resolving issues promptly.
- Analyzed competitors' offerings to highlight unique selling points of products and services.
- Developed strong customer relationships to foster long-term business growth.
- Delivered exceptional customer care by leveraging product knowledge and creating positive experiences.
Stock Room Manager
JD Sports
04.2017 - 05.2023
- Increased efficiency by optimizing warehouse layout for improved goods access.
- Streamlined documentation processes for incoming shipments to ensure accuracy.
- Provided training for new employees on standardized stock handling practices.
- Maintained organized backroom space to support sales through easy merchandise access.
- Minimized stock discrepancies with diligent record-keeping and regular inventory audits.
- Contributed to continuous improvement initiatives by identifying process enhancement opportunities.
Layaway Lead
Kmart
10.2015 - 04.2017
- Managed high volumes of layaway transactions during peak seasons while ensuring professional service and efficient workflows.
- Organized layaway storage area to facilitate easy access and streamline pickups, minimizing lost items.
- Increased customer satisfaction through efficient transaction management and exceptional service delivery.
- Trained new team members on layaway procedures to ensure consistent and accurate transaction processing.
Education
Partial - Computer Science
Texas A&M University, Corpus Christi
Corpus Christi, TXSkills
- Goal oriented
- Time management
- Attention to detail
- Reliability
- Customer service excellence
- Effective communication
- Adaptability and flexibility
- Customer relations
- Sales and upselling
Timeline
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
05.2023 - 04.2025
Stock Room Manager
JD Sports
04.2017 - 05.2023
Layaway Lead
Kmart
10.2015 - 04.2017
Partial - Computer Science
Texas A&M University, Corpus Christi
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