Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Richard Barnett

Walkerton,IN

Summary

Innovative Content Creator with several years of experience. Adept at writing quickly and incorporating editor feedback. Knowledgeable about manufacturing marketing and digital design using Microsoft. Detail-oriented Content Creator with extensive knowledge of Microsoft Office use and digital marketing. Committed to unique and aesthetically pleasing content with a talent for adapting to changing markets. Successful at posting frequently and using content management systems.

Overview

21
21
years of professional experience

Work History

Transcriptionist

Richard Barnett
Walkerton, United States
05.2019 - Current
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
  • Used headsets and transcribing software to take dictation of medical documents.
  • Reviewed completed reports for proper formatting, grammar and sentence structure.
  • Tracked and documented processes, communications and report status to remain organized and meet deadlines.
  • Maintained logs of incoming dictation projects and transcription records.


Customer Service Representative

Richard Barnett
Walkerton, United States
05.2017 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

Medical Transportation Driver

LCP Transportation
Indianapolis, IN
05.2001 - 02.2014
  • Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.

Education

Associate of Science -

Mishiana College, South Bend, IN
05.2002

Associate of Arts -

Robert Morris University, Coraopolis, PA
05.1972

High School Diploma -

Avalon High School, Avalon, Pa
06.1970

Skills

  • Medical Technology
  • Transcribing Documents
  • Workflow Processes
  • Data Input
  • Customer Satisfaction
  • Transcription and Dictation
  • Privacy and Confidentiality
  • Active Learning
  • Telephone Etiquette

Affiliations

AWAI Affiliate Programs

Timeline

Transcriptionist - Richard Barnett
05.2019 - Current
Customer Service Representative - Richard Barnett
05.2017 - Current
Medical Transportation Driver - LCP Transportation
05.2001 - 02.2014
Mishiana College - Associate of Science,
Robert Morris University - Associate of Arts,
Avalon High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Richard Barnett