Richard Beck III
Clarkston,WA
Summary
Dynamic Sales Floor Manager with a proven track record at Elegant Interiors, excelling in team leadership and customer relations. Enhanced store performance through effective sales strategies and product presentation, fostering a collaborative environment. Recognized for training sales staff and achieving aggressive sales targets, driving significant revenue growth while ensuring exceptional customer service.
Overview
13
13
years of professional experience
Work History
Sales Floor Manager
Elegant Interiors
03.2021 - 05.2025
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Enhanced store appearance by creating visually appealing displays that attracted customers and increased foot traffic.
- Established strong customer relationships by providing exceptional service and addressing concerns promptly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Sales Associate
Self Service Furniture
04.2016 - 03.2021
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Lead Bartender
The Bear Paw Tavern
06.2012 - 04.2015
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Closed out cash register and prepared cashier report at close of business.
Education
No Degree - Business
Lane Community College
Eugene, OR06-2004
High School Diploma -
Gladstone High School
Gladstone, OR06-2000
Skills
- Keyholder
- Retail staff management
- Product presentation
- Inventory management
- Sales strategies
- Sales training
- Customer service
- Excellent communication
- Computer skills
- Team leadership
- Problem resolution
- Customer relations
- Employee training
- Reliability
- Sales analysis
- Inventory
Timeline
Sales Floor Manager
Elegant Interiors
03.2021 - 05.2025
Sales Associate
Self Service Furniture
04.2016 - 03.2021
Lead Bartender
The Bear Paw Tavern
06.2012 - 04.2015
No Degree - Business
Lane Community College
High School Diploma -
Gladstone High School
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