Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Director of Operations
LEI Home Enhancements
Raleigh, NC
01.2017 - Current
Managed day-to-day operations of a large staff in multiple departments.
Provided leadership and guidance to subordinate managers and supervisors.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Worked with management team to develop operational goals aligned with business strategy.
Communicated clear and consistent messages regarding departmental goals to produce desired results.
President/Small Business Owner
Infini-tees, LLC
Los Angeles, CA
02.2009 - 01.2016
Collaborated with staff members to ensure operational efficiency of the organization.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
Negotiated high-value contracts and partnerships to expand market presence.
Vice President of Sales and Marketing
Silver Lining Apparel
El Segundo, CA
07.1999 - 01.2009
Developed and implemented strategies to increase sales revenue.
Developed key relationships with customers in order to build loyalty and trust.
Established and maintained consistent and vibrant corporate image through product lines, represented company at trade events and developed strategic relationships with key prospects.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Education
Bachelor of Arts - Political Science And Government
University of North Carolina At Chapel Hill
Chapel Hill, NC
05-1991
Skills
Business Management
Customer Retention
Vendor Management
Team Leadership
Supervision and training
Business Leadership
Customer Relations
Self Motivation
Accomplishments
UNC footbal team
Member of Sigma Nu Fraternity
Timeline
Director of Operations
LEI Home Enhancements
01.2017 - Current
President/Small Business Owner
Infini-tees, LLC
02.2009 - 01.2016
Vice President of Sales and Marketing
Silver Lining Apparel
07.1999 - 01.2009
Bachelor of Arts - Political Science And Government
University of North Carolina At Chapel Hill
Similar Profiles
Brooke BuisBrooke Buis
Territory Sales Leader at LEI Home EnhancementsTerritory Sales Leader at LEI Home Enhancements
Lead Generator/Brand Ambassador (Retail, Events, Canvassing) at Leaf Home EnhancementsLead Generator/Brand Ambassador (Retail, Events, Canvassing) at Leaf Home Enhancements