Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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Richard Bigelow

Arlington,WA

Summary

I am a military Veteran. A strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

40
40
years of professional experience

Work History

Senior Operations Manager

MasTec
04.2010 - Current
    • Managed employee-related issues encompassing labor, turnover and diversity.
    • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
    • Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
    • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
    • Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
    • Implemented innovative programs to increase employee loyalty and reduce turnover.
    • Oversaw workforce management planning, volume predictions and capacity planning.
    • Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.

Project Manager

Integrated Systems Group
01.2004 - 03.2009
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.

Construction Manager

Westower
11.1996 - 04.2003
  • Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
  • Implemented systems to improve process efficiency and reduce project duration.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Tracked project costs and other financial metrics to maximize profitability.
  • Supervised team of 12 construction workers to maintain productivity and quality of work.

Multichannel Transmission Systems Operator

US Army
Fort Bliss, TX
05.1984 - 11.1996
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

South Milwaukee High School
South Milwaukee, WI

Communications

Us Army Multichannel Communications Operator
FT Gordon, GA

No Degree - Criminal Justice

Central Texas College
Killeen, TX

Skills

    • Stakeholder Management
    • Financial Management
    • Scheduling
    • Operations Oversight
    • Inventory Management
      • KPI reporting
      • Employee Coaching
      • Hiring and Onboarding
      • Performance Improvement
      • Performance Evaluations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balance401k matchPaid time off

Timeline

Senior Operations Manager

MasTec
04.2010 - Current

Project Manager

Integrated Systems Group
01.2004 - 03.2009

Construction Manager

Westower
11.1996 - 04.2003

Multichannel Transmission Systems Operator

US Army
05.1984 - 11.1996

High School Diploma -

South Milwaukee High School

Communications

Us Army Multichannel Communications Operator

No Degree - Criminal Justice

Central Texas College
Richard Bigelow