Richard Billingsley
Phoenix,AZ
Summary
Dynamic professional with extensive telemarketing and customer service experience. Proven skills in data entry accuracy and time management, enhancing service quality through effective team collaboration and strict adherence to company policies.
Overview
13
13
years of professional experience
Work History
telemararketing
we do surveys
Phoenix, Arizona
01.2020 - 01.2025
customer service
turnkey solutions
Phoenix, az
01.2012 - 02.2016
- Delivered exceptional customer service across multiple communication channels.
- Resolved customer inquiries and issues with efficiency and professionalism.
- Collaborated with team members to enhance service quality and support processes.
- Maintained a positive work environment while working remotely with minimal supervision.
- Maintained high levels of professionalism when interacting with customers both verbally and written.
- Participated in weekly team meetings to discuss progress towards goals set by management team.
- Adhered to company policies and procedures while assisting customers with their needs.
Education
High School Diploma -
Buchtel
Akron, OH06-1995
High School Diploma -
Ohio Center For Broadcasting
Cleveland, OHSkills
- Telemarketing techniques
- Data entry accuracy
- Conflict resolution
- Communication strategies
- Team collaboration
- Time management
- Product knowledge
References
References available upon request.
Timeline
telemararketing
we do surveys
01.2020 - 01.2025
customer service
turnkey solutions
01.2012 - 02.2016
High School Diploma -
Buchtel
High School Diploma -
Ohio Center For Broadcasting