Richard Blake
Minot,ND
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Mattress Firm
07.2020 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
Tennis Coach
Court 16
09.2018 - 03.2020
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
- Explained and demonstrated basic tennis techniques to team members.
- Prepared athletes for special competitions and tournaments.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Coached established tennis players in advanced game techniques and competition strategies.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Expanded professional knowledge and expertise through annual coaches' clinic participation.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
Legal Intern
Billah Law Firm PLLC
09.2018 - 06.2019
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Organized legal filing system to maximize efficiency.
- Researched statutes, decisions, legal articles, and codes.
Education
High School Diploma -
Wolmers Boys High
Associate of Arts - Tennis Coaching
Professional Tennis Registry
Bachelor of Science - Sports Physiotherapy
University of Technology Jamaica
Associate of Arts - Common Law
University of London
Skills
- Visual Merchandising
- Team Leadership
- Inventory Management
- Goals and Performance
- Sales Expertise
- Maximizing Profitability
- Microsoft Excel
- Creative Strategies
- Revenue Growth
- Leadership Development
Accomplishments
- Managed a store that exceeded company expectations in every category during 2021-2023.
- Founders Awards Member- Top Sales Person (North Dakota, Oklahoma and South Dakota Markets) 2021,2022
Timeline
Store Manager
Mattress Firm
07.2020 - 09.2023
Tennis Coach
Court 16
09.2018 - 03.2020
Legal Intern
Billah Law Firm PLLC
09.2018 - 06.2019
High School Diploma -
Wolmers Boys High
Associate of Arts - Tennis Coaching
Professional Tennis Registry
Bachelor of Science - Sports Physiotherapy
University of Technology Jamaica
Associate of Arts - Common Law
University of London
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