Richard Bogert
Vestal,NY
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Territory Sales Manager
Total equipment solutions
Binghamton, NY
01.2022 - Current
- Presented products and services to prospective customers.
- Educated customers on product features and use to provide optimal service.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Adhered to company initiatives and achieved established goals.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Customer Service Representative
Eastern Industrial water
Vestal, NY
06.2016 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Consulted with customers to resolve service and billing issues.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Skills
- Multitasking and Prioritization
- Verbal and Written Communication
- Customer Service
- Calm and Professional Under Pressure
- Inbound and Outbound Calling
- Customer Relations
Timeline
Territory Sales Manager
Total equipment solutions
01.2022 - Current
Customer Service Representative
Eastern Industrial water
06.2016 - 01.2022
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