Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Richard Bosse

Sahuarita ,AZ

Summary

IT professional with proven track record in delivering impactful technology solutions. Known for fostering collaboration and driving results, adaptable to evolving project needs. Expertise in system analysis, project management, and client communication, ensuring reliability and efficiency in every task.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Consultant

1701 Solutions LLC
05.2014 - Current
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
  • Led project teams in the successful completion of complex IT projects, ensuring timely delivery which include an EMR upgrade fo 800 endpoints, 8 servers, with no client downtime.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Developed clear specifications for project plans using customer requirements.
  • Contributed to project cost estimates and budgets based on assessment of client needs.
  • Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
  • Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.
  • Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
  • Consulted with engineering team members to determine system loads and develop improvement plans.
  • Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
  • Performed upgrades form

Education

Some College (No Degree) - Computer Science

University of Arizona
Tucson, Arizona

High School Diploma -

Sahuarita High School
Sahuarita, AZ
05-2008

Skills

  • Continuous improvement
  • Adaptability
  • Business process improvement
  • Critical Analysis
  • Team building
  • Relationship building
  • Adaptability and flexibility
  • Team collaboration
  • Problem-solving
  • Teamwork and collaboration
  • User support
  • IT infrastructure proficiency
  • Access point installation

Certification

3CX Advanced Certified

PrintIX 1.0 Administrator

Microsoft MTA Windows Operating Systems

Microsoft 365 Certified Fundamentals


Languages

Spanish
Native or Bilingual

Accomplishments

  • The National Society of Collegiate Scholars
  • National Honor Society
  • Eagle Scout Award – over 4000 total hours of community service

Timeline

IT Consultant

1701 Solutions LLC
05.2014 - Current

Some College (No Degree) - Computer Science

University of Arizona

High School Diploma -

Sahuarita High School

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Richard Bosse