Richard Britton
Retail Manager
Erie,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Retail Department Manager
Giant Eagle
07.1995 - 04.2024
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
Full Time Stocker / Clerk
County Market (Grocery Store)
08.1990 - 06.1995
Education
High School Diploma -
Tech Memorial High School
Erie, PA06.1989
Skills
- Promotional planning
- Scheduling and Staffing
- Staff Training and Development
- Delegation and Supervision
- Budgeting and financial planning
- Customer Service
- Employee Coaching and Mentoring
- Performance Evaluations
- Negotiation and Conflict Resolution
- Teamwork and Collaboration
- Business Analysis and Reporting
- Hiring and Training
Certification
First Aid and CPR Certification
PA Food Safety / Serve Safe Certified
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceFlexible work hoursTimeline
Retail Department Manager
Giant Eagle
07.1995 - 04.2024
Full Time Stocker / Clerk
County Market (Grocery Store)
08.1990 - 06.1995
High School Diploma -
Tech Memorial High School
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