Open To Work
Richard Byrd
Erlanger,KY
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursCareer advancementWork-life balanceSummary
Dynamic and results-driven professional with extensive experience in operations management at Dollar General Store. Proven track record in enhancing inventory accuracy and fostering team collaboration. Skilled in staff training and conflict resolution, consistently achieving high customer satisfaction through effective communication and relationship building. Adaptable leader committed to continuous improvement.
Overview
10
10
years of professional experience
Work History
Full Time Lead Associate
Dollar General Store
3153 Dixie Hwy Erlanger KY
07.2023 - 10.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new associates on store policies, procedures, and safety protocols.
- Managed inventory levels and conducted regular stock assessments to minimize shrinkage.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints to maintain high service standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Monitored compliance with health and safety regulations throughout the store.
- Built strong relationships with customers through positive attitude and attentive response.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Mentored and guided employees to foster proper completion of assigned duties.
Department Lead Sales Associate
Bargain Hunt
Erlanger, KY
01.2019 - 07.2023
- Supervised daily operations, ensuring optimal workflow and team efficiency.
- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements that enhanced inventory management accuracy.
- Coordinated merchandise replenishment, maintaining stock levels for high-demand items.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Shift Manager
Snappy Tomato Pizza
Ludlow Ky
03.2016 - 06.2019
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new associates on store policies, procedures, and safety protocols.
- Managed inventory levels and conducted regular stock assessments to minimize shrinkage.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints to maintain high service standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Monitored compliance with health and safety regulations throughout the store.
- Built strong relationships with customers through positive attitude and attentive response.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Master Carpenter W/Associate in Structural - Structural Technology
Skills
Operations management
Employee supervision
Client relationship management
Staff training
Transaction processing
File maintenance
Audit preparation
Cross-functional team coordination
Transaction verification
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Effective communication
Adaptability and flexibility
Relationship building
Customer relationship management
Conflict resolution
Professionalism
Time management abilities
Inventory management
Continuous improvement
Adaptability
Timeline
Full Time Lead Associate - Dollar General Store
07.2023 - 10.2025
Department Lead Sales Associate - Bargain Hunt
01.2019 - 07.2023
Shift Manager - Snappy Tomato Pizza
03.2016 - 06.2019
Ghalea United Brotherhood of Carpenters And Joiner Vocationa - Master Carpenter W/Associate in Structural , Structural Technology