Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Chandler

West Point

Summary

Accomplished military professional at Keller Army Community Hospital, adept in strategic planning and personnel management. Boosted productivity and fostered strong stakeholder relationships, enhancing healthcare for 12,000+ beneficiaries. Skilled in emergency management and effective communication, I excel in leadership roles requiring decisive action and team collaboration.

Overview

7
7
years of professional experience

Work History

Command Sergeant Major (Chief Operations Officer)

Keller Army Community Hospital
01.2023 - 01.2025
  • Liaised with stakeholders to provide world-class healthcare to 12,000+ beneficiaries.
  • Managed talent and provided executive coaching for 200+ personnel.
  • Responsible for day-to-day operations of the hospital.
  • Advised and mentored CEO in daily hospital operations, administration and personnel decisions.
  • Led team in developing strategic plans to meet operational objectives.

Chief Operations Manager

62nd Medical Brigade
07.2021 - 11.2022
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Oversaw staff of 30+ performance review assessments.
  • Provided leadership for continual management and employee training initiatives of 1250+ company.
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Liaised with senior officials and higher echelons to meet strategic objectives.
  • Oversaw workforce management planning, volume predictions and capacity planning.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Student

United States Sergeants Major Academy
08.2020 - 06.2021
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Completed rigorous readings as directed to support unit learning goals.
  • Collaborated on group projects to complete professional deliverables.

Operations Manager

Landstuhl Regional Medical Center
01.2018 - 07.2020
  • Identified and resolved unauthorized, unsafe, or ineffective practices for 800+ personnel company.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Directed initiatives to improve work environment, company culture, morale and overall business strategy.
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Bachelor of Science - Criminal Justice

Troy University
Troy, AL

Skills

  • Operational planning
  • Training coordination
  • Personnel management
  • Effective communication
  • Policy enforcement
  • Security protocols
  • Strategic planning
  • Emergency management
  • Team collaboration
  • Task prioritization
  • Risk assessment
  • Conflict resolution

Languages

Russian
Limited Working

Timeline

Command Sergeant Major (Chief Operations Officer)

Keller Army Community Hospital
01.2023 - 01.2025

Chief Operations Manager

62nd Medical Brigade
07.2021 - 11.2022

Student

United States Sergeants Major Academy
08.2020 - 06.2021

Operations Manager

Landstuhl Regional Medical Center
01.2018 - 07.2020

Bachelor of Science - Criminal Justice

Troy University

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Richard Chandler