Richard Chapman
Bristol
Summary
Dedicated and results-driven professional with extensive experience in delivery and outside sales. Demonstrated success in enhancing customer satisfaction and managing inquiries effectively. Eager to leverage strong problem-solving and time management skills to contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Delivery/Outside Sales Representative
Nautilus Marine
Trenton
11.2019 - 02.2026
- Developed and maintained strong client relationships to secure repeat business.
- Followed up with customers post-sale to ensure satisfaction and address concerns, fostering long-term loyalty.
- Managed customer inquiries and resolved issues promptly, resulting in improved customer satisfaction.
- Attended industry trade shows to network and promote Nautilus marine products, increasing brand visibility.
Delivery/Outside Sales Representative
H&H Propeller
Salem
08.2015 - 11.2019
- Resolved issues promptly, maintaining customer satisfaction throughout the delivery process.
- Transported and delivered items safely, minimizing risk of damage or loss.
- Grouped and routed deliveries by designated areas, optimizing delivery times.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Navigated routes with relevant map programs and GPS systems.
- Loaded and unloaded packages, adhering to weight and size specifications for safe transport.
Education
High School Diploma -
Lincoln Academy
Newcastle, Maine06-1963
Skills
- Client management
- Customer-focused service
- Satisfaction metrics
- Time management
- Problem solving
- Effective communication
- Adaptability to change
Timeline
Delivery/Outside Sales Representative
Nautilus Marine
11.2019 - 02.2026
Delivery/Outside Sales Representative
H&H Propeller
08.2015 - 11.2019
High School Diploma -
Lincoln Academy