Richard Cole
Union City,PA
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional with over 10 years of experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Technician III
Spectrum
Erie, PA
03.2021 - Current
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Provided technical support to customers via phone, email and in person.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Responded quickly to emergency situations requiring immediate attention.
Production Supervisor
All American Hose
Erie, PA
07.2019 - 03.2021
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Trained new staff on production processes and procedures.
- Maintained accurate records of daily production activities.
- Supervised a team of 15+ employees, ensuring tasks were completed efficiently and accurately.
- Resolved any conflicts between employees in a professional manner.
Warehouse Supervisor
Shearers Snacks
Waterford, PA
05.2013 - 07.2019
- Ensured appropriate staffing levels to meet production demands.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Coordinated with other departments to ensure smooth flow of materials.
- Created strategies for improving operational efficiencies in the warehouse.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
Education
High School Diploma -
Union City High School
Union City, PA06-2003
Skills
- Equipment Installation
- Component repair
- Technical Analysis
- Safety Management
- Cable pulling
- Field Operations
- System Upgrades
- OSHA Workplace Safety
- Warehouse Management Systems
- Manufacturing
- Operational Reporting
- Process Improvement
Certification
- Forklift Certification
Timeline
Field Technician III
Spectrum
03.2021 - Current
Production Supervisor
All American Hose
07.2019 - 03.2021
Warehouse Supervisor
Shearers Snacks
05.2013 - 07.2019
High School Diploma -
Union City High School