Tyler McQueen
Delaware,OH
Summary
Hardworking Field Tech III bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
14
14
years of professional experience
Work History
Field Technician III
Spectrum
Columbus, Ohio
09.2021 - Current
- Assists customers with repairs, updates, and exchanging telecommunication equipment
- Performing coaxial cable installations
- Implementing diagnostic repairs for wifi and computer repairs
- Assisting customers with numerous internet and communication devices each day.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Collaborated with other field technicians to resolve complex technical issues.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
Military Police/ Security Forces
United States Air Force
Sumter, South Carolina
03.2015 - 09.2021
- Rank: Staff Sergeant
- Conducted multiple leadership roles as a squad leader
- Performed as deployment squad leader for 50+ Airmen
- Monitored, maintained, and established various resources, information and issues that presented themselves
- Augmentee of many Pentagon controlled exercises for preventive situations.
Security Response Team Leader
United States Air Forces
Aviano, Italy
09.2016 - 09.2017
- Established adequate information to Foreign Nationals and U.S
- Control Centers
- Maintained proper and clear routeways during classified movements of all resources
- Expedited responses to every alarm or situations that arose in the field, without fail
- Achieved 3,000+ hours recurring Security Forces Specialists Training.
Dock Hand
Fish Springs Marina
Hampton, TN
06.2010 - 03.2015
- Handled landscape for the marina and surrounding areas
- Managed office inventory and financial data
- Cleaned and maintained dock rental information
- Assisted TWRA (Tennessee Wildlife Rescue Agency) when needed.
Education
High School Diploma -
Hampton High School
Hampton, TN05.2014
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Conflict resolution techniques
- Physical Security
- Access Control
- Social Engineering
- Warehouse Safety Procedures
- Technical Support
- Equipment Installation
- Performance Optimization
Leadershipexperienceactivities
United States Air Forces, Aviano, Italy, Security Response Team Leader, 09/01/16, 09/01/17, Established adequate information to Foreign Nationals and U.S. Control Centers., Maintained proper and clear routeways during classified movements of all resources., Expedited responses to every alarm or situations that arose in the field, without fail., Achieved 3,000+ hours recurring Security Forces Specialists Training.
Training
- Spectrum, Achieved customer service education, Safety, equipment, and advanced troubleshooting techniques.
- Extended Knowledge, Advanced knowledge with PC diagnostic and repairs. 79 wpm. Certified in low voltage safety protocols and equipment.
Timeline
Field Technician III
Spectrum
09.2021 - Current
Security Response Team Leader
United States Air Forces
09.2016 - 09.2017
Military Police/ Security Forces
United States Air Force
03.2015 - 09.2021
Dock Hand
Fish Springs Marina
06.2010 - 03.2015
High School Diploma -
Hampton High School