Dynamic supervisor with expertise in training and mentoring. Proven ability to enhance team morale and operational efficiency, driving improvements in customer service and problem-solving.
Overview
31
31
years of professional experience
Work History
Supervisor
Alief ISD Transportation
Alief, TX
10.2001 - 03.2026
Oversaw daily operations of transportation services, ensuring timely and safe student arrivals.
Implemented training programs for new drivers to enhance safety and compliance standards.
Coordinated scheduling of routes, optimizing efficiency and resource allocation.
Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
Developed and enforced safety protocols, reducing incidents across transportation fleet.
Collaborated with school administrators to address transportation-related concerns and solutions.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Manager
Kmartcorp
Houston, TX
09.1995 - 05.2000
Directed operational strategies to enhance store performance and efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Mentored department managers, fostering professional growth and leadership skills.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Education
Bachelor of Science - Christian Counseling
Christian Bible Institute & Seminary
Houston, TX
01-2011
Associate of Arts - Criminal Justice / Creative Writing
Lamar University
Beaumont, TX
05-1989
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Timeline
Supervisor
Alief ISD Transportation
10.2001 - 03.2026
Manager
Kmartcorp
09.1995 - 05.2000
Bachelor of Science - Christian Counseling
Christian Bible Institute & Seminary
Associate of Arts - Criminal Justice / Creative Writing