Richard Daggett
Northglenn,CO
Summary
Dynamic Channel Partner Manager with a proven track record at Autodesk, driving growth through strategic partner relationships and effective business forecasting. Recognized for achieving sales quotas and fostering collaboration, I excel in channel strategy development and relationship building, ensuring compliance and delivering exceptional support to partners.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Channel Partner Manager
AUTODESK, INC.
Denver, CO
08.2021 - Current
- Forecasted new and renewal business for each partner to drive growth.
- Conducted Quarterly Business Plans to support partner business objectives.
- Facilitated joint marketing initiatives to boost brand awareness among target audiences.
- Ensured compliance with partner agreements and company policies during all engagements.
- Provided ongoing support to partners, addressing inquiries and resolving issues effectively.
- Built trusting relationships with partners to foster loyalty and collaboration.
- Analyzed market trends to uncover new partnership opportunities and growth areas.
- Managed communication between Autodesk and channel partners for streamlined collaboration.
Strategic Customer Success Specialist AEC
AUTODESK, INC.
Denver, CO
02.2020 - 08.2021
- Onboarded, retained, and expanded AEC customers within strategic territory.
- Supported STSR counterparts through discovery calls and account planning documentation.
- Cultivated strong relationships with reseller partners in targeted regions.
- Achieved 96% of sales quota in FY21.
- Recognized as Strategic Customer Success Specialist of the Year in FY21.
Customer Success Specialist
AUTODESK, INC.
Denver, CO
08.2018 - 02.2020
- Responsible for calling unhealthy customers based on EWS scores.
- Maintain strong business relationships with over 700+ customers with ACV over $10M.
- Commitment to 10 connects with unhealthy customers per day.
- Attained over 100% of quota in FY19 and FY20.
- Collaborating with Territory Sales Reps to create best possible customer outcomes.
Renewal Inside Sales Representative
AUTODESK, INC.
Denver, CO
07.2017 - 08.2018
- One of three members of the win-back team.
- Calling/Emailing on expired subscription and maintenance contracts owned by resellers.
- Responsible for winning the business and taking it direct.
- Achieved quota every quarter, except one.
Senior Inside Sales Representative
SERVICESOURCE INTERNATIONAL
Denver, CO
04.2015 - 07.2017
- Responsible for client, distributor, and reseller relationships.
- Assigned as strategic deal sales representative in Q4’15.
- Worked directly with sales team to complete strategic deals.
- Attained over 120% of quota in Q3FY16, Q4FY16, and Q2FY17.
- Employee of the month in February 2017.
- Responsible for monthly account management pipeline reviews for my district.
- Consistently provided excellent customer support to client and partners.
- Multiple STAR’s award winner.
Education
B.A. - Communication Studies, Sociology
COLORADO STATE UNIVERSITY
Fort Collins, CO05.2013
Skills
- Partner relationship management
- Channel strategy development
- Business forecasting
- Effective communication
- Team collaboration
- Relationship building
Leadership Experience
- Built bicycles for under-privileged youth at a local Denver school through Wish for Wheels.
- Assembled solar panels for families in Africa through Solar Buddy.
- Constructed water filters for families without clean drinking water.
Certification
Partner Success GenAI Advanced Prompting
Timeline
Channel Partner Manager
AUTODESK, INC.
08.2021 - Current
Strategic Customer Success Specialist AEC
AUTODESK, INC.
02.2020 - 08.2021
Customer Success Specialist
AUTODESK, INC.
08.2018 - 02.2020
Renewal Inside Sales Representative
AUTODESK, INC.
07.2017 - 08.2018
Senior Inside Sales Representative
SERVICESOURCE INTERNATIONAL
04.2015 - 07.2017
B.A. - Communication Studies, Sociology
COLORADO STATE UNIVERSITY