Richard De Hoyos
Dallas,TX
Summary
Professional financial representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships. Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services. Experienced with financial management, budgeting, and forecasting. Utilizes analytical skills to optimize financial performance and mitigate risks. Track record of implementing financial strategies that enhance organizational stability.
Overview
11
11
years of professional experience
Work History
Financial 401k Representative
Fidelity Investments
07.2024 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Successfully managed a diverse range of client accounts while maintaining strict adherence to regulatory guidelines.
P&C Licensed Insurance Agent
Allstate Corp
01.2018 - 12.2023
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Treasurer
Comerica Bank
01.2015 - 01.2018
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
- Drafted treasury reports to support management decision-making needs.
- Implemented strategies to improve organizational financial performance.
- Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
- Negotiated favorable terms with banks, reducing interest expenses and improving profit margins.
- Educated management and staff on financial management best practices, fostering culture of fiscal responsibility.
Education
High School Diploma -
Mountain View Early College High School
Dallas, TX03-2011
Skills
- Account servicing
- Business development
- Market research
- Systems and software expertise
- Sales expertise
- Multitasking Abilities
- Analytical thinking
- Data analysis
- Relationship building
- Team leadership
- Customer relationship management
- Project management
- Customer support
- Trilingual
- Microsoft Expert
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Latin
Professional Working
Timeline
Financial 401k Representative
Fidelity Investments
07.2024 - Current
P&C Licensed Insurance Agent
Allstate Corp
01.2018 - 12.2023
Treasurer
Comerica Bank
01.2015 - 01.2018
High School Diploma -
Mountain View Early College High School
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