Richard Delucia
Oklahoma City,OK
Summary
Accomplished General Manager with a proven track record at Slick Willie’s, enhancing operational efficiency and elevating customer satisfaction. Expert in leadership and operations management, I spearheaded initiatives that significantly increased sales and profitability. Skilled in fostering vendor relationships and mentoring teams, my approach has consistently resulted in long-term success and loyalty.
Overview
9
9
years of professional experience
Work History
General Manager
Slick Willie’s
12.2023 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Bar Manager
Front Street Cafe'
10.2022 - 11.2023
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Head Mixologist
Dove Island Lodge
05.2021 - 09.2022
- Reduced waste and improved profit margins through precise measurement techniques and ingredient optimization.
- Collaborated with kitchen staff to create unique food and drink pairings for special events.
- Provided exceptional hospitality to VIP clients, fostering long-lasting relationships that contributed to the establishment''s reputation as a top destination for discerning customers.
- Developed signature cocktail menu, resulting in increased sales and positive customer feedback.
- Continuously updated knowledge of industry trends, incorporating new ideas into the bar''s offerings to stay ahead of competitors.
- Ensured strict compliance with health and safety regulations, maintaining a clean and safe working space for both staff and patrons.
Bar Manager
The Crow’s Nest
12.2018 - 12.2020
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
General Manager
Whiskey Barrel Saloon
01.2016 - 12.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
N/A - General Studies
Rockledge High School
Rockledge, FL05.2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Effective leader
- Training and coaching
- Staff management
- Customer relations
- Staff training/development
- Inventory control
- Employee scheduling
- Vendor relationships
- Expense control
Timeline
General Manager
Slick Willie’s
12.2023 - 09.2024
Bar Manager
Front Street Cafe'
10.2022 - 11.2023
Head Mixologist
Dove Island Lodge
05.2021 - 09.2022
Bar Manager
The Crow’s Nest
12.2018 - 12.2020
General Manager
Whiskey Barrel Saloon
01.2016 - 12.2018
N/A - General Studies
Rockledge High School
Similar Profiles
RESHUNDA MURRAYRESHUNDA MURRAY
Bar Manager at Slick Willie’s Pool HallBar Manager at Slick Willie’s Pool Hall
Taylor SuttonTaylor Sutton
Waitress at Willie’s Sports Bar & GrillWaitress at Willie’s Sports Bar & Grill
Stephanie Stephanie null
Business Management Specialist at Willie’s Plumbing LLCBusiness Management Specialist at Willie’s Plumbing LLC