Richard DelVecchio
Rochester,NY
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Khol's
10.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Computer Service Technician Intern
Monroe Community College
10.2023 - 12.2023
- Maintained office PCs, networks and printers.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Cleaning PC towers /Redeploying
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
- MDT deployment
Education
Associate of Applied Science - Computer Systems Technology
Monroe Community College
1000 E Henrietta Rd, Rochester, NY 1462305.2024
High School Diploma -
Hilton High School
400 East Ave, Hilton, NY 1446806.2019
Skills
- Display Setup
- Order Processing
- Customer Service
- Application Installations
- Software Deployment Management
- Technical Support
- Desktop Support
- Computer Diagnostics
- Technical Troubleshooting
- Technical Documentation
- LAN/WAN
- A Certification
Certification
CompTIA A+
Timeline
Computer Service Technician Intern
Monroe Community College
10.2023 - 12.2023
Retail Sales Associate
Khol's
10.2019 - Current
Associate of Applied Science - Computer Systems Technology
Monroe Community College
High School Diploma -
Hilton High School
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