Richard Dudek
Lockport,NY
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Franks deli
Lockport, New York
04.2020 - 12.2024
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Offered customers carry-out service at completion of transaction.
- Assisted customers with locating merchandise within the store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Balanced cash drawers at the end of each shift.
- Maintained work area and kept cash drawer organized.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Security Supervisor
Us Security Associates,inc
Lancaster Ny , NY
11.2017 - 11.2019
- Conducted regular security patrols to identify and mitigate potential threats.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Recorded required data for incident reports and files.
- Maintained accurate records of security incidents and responses for compliance purposes.
- Monitored and authorized employee and guest access to guard against theft.
Education
High School Diploma -
Lockport High School
Lockport, NY01-2009
Nccc
Sanborn, NYSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Positive and professional
- Time management
- Drywalling
- Painting
- Hand-eye coordination
- Physical strength
Timeline
Customer Service Cashier
Franks deli
04.2020 - 12.2024
Security Supervisor
Us Security Associates,inc
11.2017 - 11.2019
High School Diploma -
Lockport High School
Nccc