RICHARD DUMAUA

• Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
• Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
• Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
• Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.

• Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
• Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
• Contributed to the hotel's reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.

• Enhanced guest satisfaction by providing thorough and timely room cleaning services.
• Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
• Ensured positive guest experiences with prompt response to special requests and additional services.
• Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.

• Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
• Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.

• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

• Increased production efficiency by maintaining and troubleshooting machine equipment on a regular basis.
• Assisted in reducing machine downtime by performing routine maintenance tasks and identifying potential issues.

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