Richard Dupont

Domino"s Pizza

10.1989 - 11.2021

Managed all facets of customer service including maintaining product quality standards, quick delivery service, resolving customer complaints, training employees to handle routine disputes, and maintaining a positive work environment
Strong organizational skills and attention to detail.
Maintained positive relationships with local community and government officials. President of Waconia Rotary Club. Waconia Chamber of Commerce, and Waconia Basketball Association.
Set employee schedules, delegated work, ordered food, beverages, and supplies.
Maintained positive relationships with local community and government officials. President of Waconia Rotary Club. Waconia Chamber of Commerce, and Waconia Basketball Association.
Planned and executed strategies to increase customer loyalty and retention.
Developed and implemented comprehensive business plan to maximise restaurant success.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
Recruited, hired, and trained talented staff to fill vacancies.

Summary