Richard Eagles
Wildomar,CA
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
3
3
years of professional experience
Work History
In House Sales
Hilton Grand Vacations Club (HGVC)
Las Vegas, NV
06.2021 - Current
- Engage with customers to effectively build rapport and lasting relationships.
- Solve customer challenges by offering relevant products and services.
- Increase sales by offering advice on purchases and promoting additional products.
- Cultivate mutually beneficial client relationships and maintained communication via phone and email.
- Develop top-tier negotiating skills and turned customer objections into sales opportunities.
- Mentor less-experienced coworkers in timeshare industry sales techniques and customer service practices.
- Collaborate with internal departments and external partners to finalize sales transactions.
- Reach or exceeded monthly sales quotas and preset personal performance goals.
- Help customers navigate choices between services with support for questions such as terms, pricing and availability.
- Resolve issues efficiently and enhanced customer satisfaction ratings.
- Lock in customer business with persuasive negotiation skills.
Education
No Degree - General Studies
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Saddleback High School
Santa Ana, CA06.1988
Skills
- Educational Sales
- Customer Service
- Furniture Sales
- Policy and Procedure Adherence
- Sales Expertise
- Time Management
- Sales Goal Attainment
- Verbal and Written Communication
- Product Recommendations
- Answering Customer Questions
- Credit and Cash Transactions
- Speaking Clearly
- Commission Sales
- Persuasive Selling
- Customer Understanding
- Data Entry
- Computer Terminal Operations
- Print Processing
Timeline
In House Sales
Hilton Grand Vacations Club (HGVC)
06.2021 - Current
No Degree - General Studies
Orange Coast College
High School Diploma -
Saddleback High School
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