Richard Elliott
Martinsville,IN
Summary
Seasoned ASE certified Master Technician with a proven track record at Andy Mohr Toyota, with in-depth mechanical knowledge and a continuous improvement mindset. Expert in complex repair management and advanced electrical systems, with experience in training and mentoring. Achieved significant enhancements in repair efficiency and customer satisfaction, as well as adaptive problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Master Technician
Andy Mohr Toyota
Avon, IN
12.2011 - Current
- Completed standard inspections to assess wear and damage to vehicles.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Maintained certifications and completed training on systems and components.
Master Technician
Professional Automotive
Indianapolis, IN
11.2005 - 12.2011
- Completed standard inspections to assess wear and damage to vehicles.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Inspected vehicles for necessary repairs or preventive maintenance requirements.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Conducted test drives before and after repair services.
- Resolved complex automotive issues by troubleshooting various components within the system.
- Maintained certifications and completed training on systems and components.
Education
High School Diploma -
Ben Davis
Indianapolis06-2005
Skills
- In-depth mechanical knowledge
- Continuous improvement mindset
- Advanced electrical systems
- Complex repair management
- Training and mentoring experience
- Adaptive problem solving
Affiliations
- Enjoys spending time outdoors
- Woodworking
- Spending time with family
Certification
- ASE Master Tech
- Toyota Master Tech
References
References available upon request.
Timeline
Master Technician
Andy Mohr Toyota
12.2011 - Current
Master Technician
Professional Automotive
11.2005 - 12.2011
- ASE Master Tech
- Toyota Master Tech
High School Diploma -
Ben Davis
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