Richard ESPINOSA PEREZ
Miami,FL
Summary
Dedicated and adaptable professional with a proven ability to deliver outstanding customer experiences and foster positive client relationships. Skilled in managing diverse responsibilities, optimizing workflows, and maintaining a team-oriented approach to achieve organizational goals. Committed to continuous learning and personal growth, bringing strong communication, problem-solving, and organizational skills to every challenge. Eager to contribute to innovative environments that prioritize quality and collaboration.
Overview
2
2
years of professional experience
Work History
Bartender
Hôtel Gaythering
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Receptionist
Meliá Habana
11.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Physical Therapy Technician
Centro De Investigaciones Médico-Quirúrgicas (CIME
01.2023 - 02.2024
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Server
Fuumiyaki
12.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Lic. Physical Therapy - Physical Therapy
FACULTY OF MEDICAL SCIENCES (ICBP) "VICTORIA DE GIRON
La Habana Cuba08.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Commitmentrunes
"Driven by a strong sense of responsibility and commitment, I consistently strive to deliver excellence in every task. My dedication to teamwork, continuous improvement, and achieving results has defined my approach to both personal and professional challenges. I take pride in building trust and fostering positive relationships that contribute to long-term success."
Languages
English
Professional Working
French
Professional Working
Spanish
Native or Bilingual
Timeline
Bartender
Hôtel Gaythering
09.2024 - Current
Receptionist
Meliá Habana
11.2023 - 05.2024
Physical Therapy Technician
Centro De Investigaciones Médico-Quirúrgicas (CIME
01.2023 - 02.2024
Server
Fuumiyaki
12.2022 - 08.2023
Lic. Physical Therapy - Physical Therapy
FACULTY OF MEDICAL SCIENCES (ICBP) "VICTORIA DE GIRON
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