Richard Farr
Lake Forest,CA
Summary
Proven leader and efficient Asst Manager at Brizios Lakeforest, adept in operations management and fostering customer satisfaction. Excelled in staff mentoring, ensuring compliance, and enhancing service delivery. Demonstrated exceptional driving safety and problem-solving skills, significantly improving project execution and client relations.
Overview
2
2
years of professional experience
Work History
Asst Manager and Delivery Driver
Brizios lakeforest
05.2022 - 10.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Served as a liaison between staff members and senior management personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Proposed or approved modifications to project plans.
- Ensured accurate completion of all paperwork associated with deliveries.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Handled on-site light repairs, light construction and installation of new equipment.
- Cleaning entire store equipment and facilities.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA06-2011
Skills
- Operations Management
- Task Delegation
- Product and service knowledge
- Customer service and satisfaction
- Compliance understanding
- Staff Management
- Closing oversight
- Orientation and training
- Cleaning
- Driving safely
- Positive attitude
- Patient and understanding
- Knowledge of inventory
Timeline
Asst Manager and Delivery Driver
Brizios lakeforest
05.2022 - 10.2024
High School Diploma -
Nevada Union High School