Richard Formby
New Paltz,NY
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
General Manager
McGillicuddys Restaurant
New Paltz, NY
01.2010 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Tracked monthly sales to generate reports for business development planning.
Head Bartender
McGillicuddys Restaurant
New Paltz, NY
01.2006 - 01.2010
- Assigned bartenders to specific tasks and duties throughout the shift.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Developed new cocktail recipes for the menu.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Created weekly reports of sales figures for management review.
- Provided feedback on performance reviews for each bartender.
Education
Bachelor of Science - Mathematics
The State University of New York At New Paltz
New Paltz, NY01.2010
Skills
- Account Management
- Workflow Planning
- Team Training and Development
- Superior Mathematical Abilities
- Data Evaluation
- Statistical Analysis
- Premium Calculations
- Critical Thinking
Timeline
General Manager
McGillicuddys Restaurant
01.2010 - Current
Head Bartender
McGillicuddys Restaurant
01.2006 - 01.2010
Bachelor of Science - Mathematics
The State University of New York At New Paltz
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