Richard Franco
Oxnard,CA
Summary
Owning and operating my own business has given me extensive experience in sales, purchasing/ordering, inventory control, consumer relations, problem solving, as well as strong interpersonal skills with customers, employees, and vendors. In a competitive business industry, I have successfully incorporated new products and sales strategies to an existing business in relation to new trends. I have held multiple management positions and am comfortable with hiring, training, and supervising employees.
Overview
18
18
years of professional experience
Work History
Retail/Online Business Owner
ZZYZX SHOP
01.2019 - Current
- Purchased existing retail storefront, incorporated online commerce, and diversified original business model to increase customer base and revenue yearly.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Maintained a five star service rating on all review platforms and sales applications.
Store Manager
Clayton Lamb/ZZYZX Smoke Shop
11.2013 - 01.2019
- Managed daily operations to ensure smooth functioning of three newly opened retail locations, and maintained a clean, safe environment for customers and employees.
- Implemented marketing, advertising, and sales strategies through local and social media programs.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
District Manager
JNC Management Corp/Weird Willies
01.2007 - 09.2013
- Accounted for a 13% store profit increase in first year of employment and transitioned company to a commission base sales structure.
- Hired and supervised team of employees in sales, merchandising, and inventory control for 4 retail locations.
- Organized promotional events and interacted with community to increase sales volume.
Regional Manager
Stratus/A&A Protective Services
08.2006 - 12.2007
- Provided enhanced security services for shopping centers and apartment complexes.
- Directed in recruitment, training, and supervision of security officers including scheduling and daily operation.
- Assisted with acquiring new accounts with customized sales presentations showcasing unique propositions tailored to prospective clients.
Education
Associate of Arts - Liberal Arts
Oxnard College
Oxnard, CAHigh School Diploma -
Channel Islands
Oxnard, CASkills
- Sales management
- Pricing strategy
- Industry trend tracking
- Start-up operations
- Inventory management
- Customer retention
- Customer service
- Multitasking
- Adaptability
Timeline
Retail/Online Business Owner
ZZYZX SHOP
01.2019 - Current
Store Manager
Clayton Lamb/ZZYZX Smoke Shop
11.2013 - 01.2019
District Manager
JNC Management Corp/Weird Willies
01.2007 - 09.2013
Regional Manager
Stratus/A&A Protective Services
08.2006 - 12.2007
Associate of Arts - Liberal Arts
Oxnard College
High School Diploma -
Channel Islands
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