Richard Garcia
Ontario,CA
Overview
1
1
year of professional experience
Work History
Front Office Assistant/ Janitor
Emporia Place
Ontario, USA
01.2024 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly
- Composed and processed routine e-mail correspondence
- Responded to inquiries from callers seeking information
- Greeted visitors and customers upon arrival, offered assistance, and questions
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Developed strong working relationships with staff, fostering a positive work environment
- Maintained a clean, safe, and organized environment
- Answered multi-line phone system and forwarded calls to appropriate individuals
- Received, sorted and distributed incoming mail in assigned mail boxes
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Computer Repair/Built Experience
Computer Repair/Built Experience
Ontario, USA
12.2023 - Current
- Updated and installed new software on desktop and laptop computers to maintain latest technology
- Refurbished used computers and technological equipment
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Set up PCs, projectors and microphones for use in video conferencing rooms
- Replaced defective components and parts on malfunctioning computers and office machines
- Inspected and tested faulty circuit boards and microprocessors
Education
High School Diploma -
Diamond Ranch High School
Diamond Bar06-2024
Skills
- Strong organization
- Listening skills
- Route planning
- File organization
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Front Office Assistant/ Janitor
Emporia Place
01.2024 - Current
Computer Repair/Built Experience
Computer Repair/Built Experience
12.2023 - Current
High School Diploma -
Diamond Ranch High School