RICHARD GARCIA

• Directed daily operations to ensure efficient service delivery and customer satisfaction.
• Implemented staff training programs to enhance team performance and operational efficiency.
• Analyzed sales data to identify trends, optimizing inventory management and product offerings.
• Coordinated with suppliers to maintain quality standards and control costs effectively.
• Developed marketing strategies that increased brand visibility and drive customer engagement.
• Mentored management team in leadership practices, fostering a collaborative work environment.
• Streamlined processes to improve service speed, resulting in enhanced customer experiences.
• Led initiatives for compliance with health and safety regulations, ensuring operational integrity.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

• Helped design, create and implement outlet menu changes to attract customers and boost sales revenue.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
• Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
• Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
• Received, inspected and verified food and kitchen inventory delivery before storage.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Orchestrated positive customer experiences by overseeing every area of Type operations.
• Limited portion sizes and used garnishes to control food costs.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Rotated merchandise and displays to feature new products and promotions.
• Established team priorities, maintained schedules and monitored performance.
• Directed training and retraining of employees to boost performance and enhance business results.
• Effectively supervised staff of Number personnel by implementing company policies, protocols, work rules and disciplinary action.
• Managed overstocking, restocking and inventory control procedures during Type shift.
• Maintained financial accuracy when handling over $Amount in revenue each day.
• Greeted and welcomed new members, establishing and updating memberships to Company Type programs.

Created work schedules for all restaurant employees Was in charge of ordering food for business, supplies, and hiringMade food goals and food cost. Regulated waste

• Dish experienced host experienced cashier experienced server employee of the month (03/16) server trainer 4 star server
• Shift leader
• Top seller
• Opening and closing duties

• Customer service put orders together ran the dry cleaner

• Busser (cleaned tables) cook roll thrower