Richard Gary
Birmingham,AL
Summary
Dynamic professional with experience at USPS and Gestamp Alabama, excelling in interpersonal communication and safety awareness. Proven track record in managing projects and enhancing quality control, achieving high customer satisfaction while adhering to strict standards. Adept at resolving issues swiftly to maintain productivity and operational excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
07.2014 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
Production Manager
Gestamp Alabama
02.2006 - 07.2014
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Resolved issues quickly to maintain productivity goals.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Delivered direct feedback to senior management regarding project visibility and status.
Education
Bachelor of Science - Business
Talladega College
Talladega, AL05-2005
Skills
- Safety awareness
- Mail distribution
- Supply management
- Load management
- Interpersonal communication
Timeline
Mail Carrier
United States Postal Service, USPS
07.2014 - Current
Production Manager
Gestamp Alabama
02.2006 - 07.2014
Bachelor of Science - Business
Talladega College
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