Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Richard Gimlin

Troy,NY

Summary

Accomplished Operations Manager with a proven track record at OHM for enhancing operational efficiency and fostering team leadership. Expert in operations management and customer service, demonstrated through improved performance outcomes and heightened accountability. Achieved significant advancements in inventory control and staff development, embodying problem-solving skills and a commitment to excellence.

Overview

13
13
years of professional experience

Work History

Operations Manager

OHM
10.2023 - 06.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Restaurant Manager

Cracker Barrell
10.2021 - 09.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

HeadCoach

Core Life
07.2019 - 10.2021
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Maintained strong relationships with athletes, parents, and school administrators for program support and success.

AOM

Dave & Buster's
05.2015 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Restaurant Manager

Chili's Restaurant
07.2011 - 05.2015
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Education

High School Diploma -

Riverside High School
Buffalo, NY
06.1982

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service

Timeline

Operations Manager

OHM
10.2023 - 06.2024

Restaurant Manager

Cracker Barrell
10.2021 - 09.2023

HeadCoach

Core Life
07.2019 - 10.2021

AOM

Dave & Buster's
05.2015 - 07.2019

Restaurant Manager

Chili's Restaurant
07.2011 - 05.2015

High School Diploma -

Riverside High School

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Richard Gimlin